Packing allways finishes with status Canceled

[gig-76]

Hi all,
I'm new to Applications with App Volumes.
Every time trying packaging I get Status "Canceled" after clicking "installation complete -> YES" in my packaging machine.

This is what I get in the svcapture.txt file:
[2022-10-26 10:18:05.367 UTC] Get_VolumeId@99: New volume guid was {34330db0-5fa7-4fc7-b3bd-1e25acbb6481}
[2022-10-26 10:18:05.367 UTC] get_current_app_id@136: new AppID recorded into registry:{b99edf22-e2f6-4a7c-99f4-bdbc3a0c7902}
[2022-10-26 10:18:05.430 UTC] startstop_recording@1888: script runs failed: ""c:\program files (x86)\cloudvolumes\agent\svservice.exe" recordon 1;{b99edf22-e2f6-4a7c-99f4-bdbc3a0c7902};{34330db0-5fa7-4fc7-b3bd-1e25acbb6481};0"
[2022-10-26 10:18:37.567 UTC] Get_VolumeId@99: New volume guid was {34330db0-5fa7-4fc7-b3bd-1e25acbb6481}
[2022-10-26 10:18:37.567 UTC] wmain@731: failed to generate meta data (YML) file

Could someone please help?

[gig-76]

When I run this command in cmd then I get the following:

c:\Program Files (x86)\CloudVolumes\Agent>svservice.exe recordon 1;{0fdeaad8-9d94-4d1c-9efb-0e2365c4268b};{2e2a79bf-4b13-49fe-9e47-647f82f4aef8};0
[svservice:P5332:T7200] GetHzNodeManagerRegValue: ::RegGetValue(.[1]-[SOFTWARE\VMware, Inc.\VMware VDM\Node Manager]-[MS Transport]-[0x00000002-Das System kann die angegebene Datei nicht finden (2/00000002)].) failed.
[svservice:P5332:T7200] Initializing HTTP session
[svservice:P5332:T7200] Communication Type: V1
[svservice:P5332:T7200] SendIpcMessage: IPC Client Message Sent: [recordon;1;{0fdeaad8-9d94-4d1c-9efb-0e2365c4268b};{2e2a79bf-4b13-49fe-9e47-647f82f4aef8};0].
[svservice:P5332:T7200] SendIpcMessage: received error (failed) for "recordon"
[svservice:P5332:T7200] recordon failed for 1;{0fdeaad8-9d94-4d1c-9efb-0e2365c4268b};{2e2a79bf-4b13-49fe-9e47-647f82f4aef8};0

[lansti]

When you click yes to the installation complete message, the capture client should reboot, then you have to log on to the capture client again and finalize your capture.

Appvol version do you use?
Are your capture client added to the domain?
My captureclient  snapshot, is not a domain member, so i need to add my client to the domain before capturing. When I'm done I revert to latest snapshot and delete the registered client in AD.

[gig-76]

Thanks for your replay.

we have now resolved the problem with the help of VMware support. I had to deleted the packaging template in the datastore and then to re-upload the template within App Volumes Manager.

We use version 2209 and we are connected to the domain...

Thanks a lot,
Tobi