VDP 5.5.5.180 cannot edit backup Job

[Elan67]

Hi all,

after a lot of tuning I have a working installation of vdp 5.5.5. I have a single backup job for 30 vms and everything seems working well.

Now I need to edit my backup job but when I edit it "Loading..." windows stays forever.

Can someone help me in finding where the log files are located so I can troubleshoot the issue?

Regards

Valerio

[chsc86]

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[Arce23]

Just FYI,

the problem that we were having was the vCenter. Restarting VDP Appliance did not help.

After a restart of the vCenter running on Windows, we were able to edit and save VDP backup jobs.

VDP running v5.5.6.56.

No indication of any errors on the VDP logs either.

Regards,

Arturas Zalenekas

[GSparks]

If someone is actively seeing this issue, can you please IM me, as I would like to request some information from your environment.

Thanks,

Greg Sparks

[SIBTEL]

Just logged in 'cause I have the same problem. Any info/log I can provide? (no IM cause new to the community )

[grrrrr]

problem solved by rebooting the vcenter server. It is not a VDP appliance issue.

[Elan67]

I rebooted my vcenter server many times (since dec 2013!), but still no edit even on a fresh reboot.

[MPzygo]

Same issue here. Fresh install of VDP Advanced last weekend. Licensed on two hosts. Backups and replications working. Can't edit any jobs. Rebooted vCenter. All settings/ports at default levels.

[micha201110141]

same issue on vdp 5.5.6.56

do you know a solution or should i open an SR?

[micha201110141]

vCenter reboot helps

[Elan67 · Accepted solution]

Upgrading to 5.8 in the end solved my issue!

I can edit with no problem at all!

I'm experiencing a good performance improvement too.

I'm on 5.8 since two days only so I can't tell anymore, I have not tried any restore yet.

Regards