Could you provide log bundle to check?
Otherwise if you not use the latest Converter 6.0, try to run GUI 'as administrator' and try again.
HTH
Any luck if you try running the converter as an administrator?
Whats the converter version and what's the guest OS version ?
Suhas
converter is version 6
and guest OS is Suse 8.2
I run the converter as administrator but same error
login the Linux with winscp
the user root that I use for logon seem to have all the rights
I run the converter as administrator but same error
Could you upload log bundle?