Hi, i've added my ESXi 5.5 host to may AD, and when i try to login on vSphere Client 5.5 with windows sessions credentials it fails:
"Cannot complete login due to an incorrect user name or password"
If i try to login manually with my AD username and password it works ok.
viclient.log:
Created=2013-08-18T06:14:24 Written=2013-08-18T06:14:24 Size=22608 bytes
[ :QuickInf:W: 6] 2013-10-25 14:00:44.664 (VIClient, Version=5.5.0.0, Culture=neutral, PublicKeyToken=7c80a434483c7c50) VpxClientCommon.Utils.HelpServiceImpl -> VpxClientCommon.Util.HelpServiceImpl
[ :PerfInfo:W: 6] 2013-10-25 14:00:44.680 [Hndl:GDI=31][Hndl:User=51][Hndl:Kernel=528][Mem:WS=67518464 (64.39 MB)][Mem:VirtualUsed=311595008 (297.16 MB)][Mem:PrivateUsed=50757632 (48.41 MB)][Mem:NETUsed=5144696 (4.91 MB)][Mem:PF=50757632 (48.41 MB)][Mem:PagedUsed=461064 (450.26 KB)][Mem:NonPagedUsed=54612 (53.33 KB)][CPU:Threads=18][CPU:Total=00:00:04.9531250][CPU:User=00:00:04.7343750][CPU:Kernel=00:00:00.2187500]
[ :QuickInf:W:13] 2013-10-25 14:00:45.164 Checking memory : 78643200 bytes required, 3824189440 available.
[VICnMngt:Critical:W: 6] 2013-10-25 14:00:45.180 Constructor subscribe to https://esx4.vi.pt/sdk
[viclient:QuickInf:P: 3] 2013-10-25 14:00:45.430 serverPrincipal: host/esx4.vi.pt
[viclient:SoapTran:P: 3] 2013-10-25 14:00:45.430 Invoke 3 Start LoginBySSPI on SessionManager:ha-sessionmgr [esx4.vi.pt]. [operationID:706B7696-00000003][Caller: VmomiSupport.VcServiceImpl.LoginBySSPI]
[viclient:SrvMsg :P: 3] 2013-10-25 14:00:45.430 RMI Request Vmomi.SessionManager.LoginBySSPI - 3
<base64Token>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</base64Token>
<locale>en_US</locale>
[viclient:SoapTran:P: 3] 2013-10-25 14:00:45.476 Invoke 3 Finish LoginBySSPI on SessionManager:ha-sessionmgr [esx4.vi.pt] - Serial:0,007, Server:000,017 [ERROR]
Vmomi.Fault.InvalidLogin: Cannot complete login due to an incorrect user name or password.
at VirtualInfrastructure.ManagedObject.InvokeMethod(MethodName, Object[])
at Vmomi.SessionManager.LoginBySSPI(String, String)
at VmomiSupport.VcServiceImpl.LoginBySSPI(LoginSpecInternal2)
at VmomiSupport.VcServiceImpl.Login(LoginSpec)
at VirtualInfrastructure.LoginMain.Process(BackgroundWorker, DoWorkEventArgs)
at VirtualInfrastructure.LoginWorkerImpl.Worker_DoWork(Object, DoWorkEventArgs)
...
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object)
[viclient:SoapMsg :P: 3] 2013-10-25 14:00:45.476 RMI Request Vmomi.SessionManager.LoginBySSPI - 3
<soap:Envelope xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
<operationID>706B7696-00000003</operationID>
</soap:Header>
<soap:Body>
<LoginBySSPI xmlns="urn:internalvim25">
<_this xsi:type="ManagedObjectReference" type="SessionManager" serverGuid="">ha-sessionmgr</_this>
<base64Token>YIIFxQYJKoZIhvcSAQICAQBuggW0MIIFsKADAgEFoQMCAQ6iBwMFAAAAAACjggS4YYIEtDCCBLCgAwIBBaEHGwVWSS5QVKIdMBugAwIBAqEUMBIbBGhvc3QbCmVzeDQudmkucHSjggR/MIIEe6ADAgEXoQMCAQGiggRtBIIEaVfa8DHlkpmPQBFWWSuYY6GsIMOYigmEabtvmjS7I9qojsTDVMi962AKb4/oPvVP+p2eXhka5UBsQUQ0iGSp3cJ4hccdd+1gPuOO5cjH3D/XRaLY5q7mgsW+QEsqhiiBITDEpSj6l0J2wT+VDQyBpPIxpTDnDZ/O7+FksaAT5IMFeMb+jLeLr2BKDhbmer68Q+t18UzwtC5v+tBh3U37POhw6lcgvGSaQ/lVyHhr/FqLIBjVfxWIsf8GmcKVBi/JrRCXB1NXGcG0INI3PhL5IyeFXpFvOb1iY3nOnlYPc+PIh4CqH2FTJU4roINH1RR3hTBuIVFrz7bsjTh84TveLiKOJZVvdTotcttWxQzQK2tJS7s54K+SLmidU6bENeDpvJ7+UPQdiVNhvHRR6OAPF2ikjDDQwD9wfB/OkEBQsKPsk9ffN3ei25zrX+shI8E6vJKh89fqCMoCha3zBhzHJtwcNCrHCj8CurLTzp2mPSR6goWaUH/PLzRmJekhUM3BYpEjmx5gEyTlRVHssp9rmZwlUu7L+K92vj8757/bykMVT9iOct1UEHS8/EX0u0EBW6/oChw9nSWM1JMrNoI2S2k1aKBPdYndTO+EDb16VRlLvQmh32nNaYrc8hcYRyOjBXlkN15TnJOrYZXlqvT5uGewurV7CSiGi6dIKjkiSeOuVoXKWzO1yk/UVCaPKhhbHG5+uT2CjM+JiM2QaOTj9swUgXiTbHJnkJahcO+oKceKtkranyzCt3yXo+oRfkaCFi435rg+E+xh2nKZBfKIPNQmAplbEcxblpaBH0if3wA10PUYA2qzOMJoJYJPWX75onb+AWC8qI84yGhLpJ8xnCcwORJwAmU3vEBeZLNpARVemSf6pmo5iYJ3gzAJ5XF4RPPEt2xNX10numrP7AkRdDyYmQruFqSFSiNtpg/4NDBN3iZPpQVEKwfYiyoQuxU9sEbNVAF3kotQhA3q6Ib9CkFuZbP8gPoFdkafqJLwNL8ja/+gMz/RtookApuH/NsnevDz9VU6aGaT6erus8jDO+QemqDVMvMaid5WDXpYG9ynuT9zlHCtaJYVGwKzeAvYehYf2NynvJy8DmfEgRpo8OGDdYuShfURGgJPepSHCn/5x0dLIRgYe/TbuOW6DsXwGnSmNfxkLGSGyt+Ett8QIkSyJYjRwLIGWacNF+eTuZWvd3iurecSXoX+R+g5M9P9bdEeS/xVJLKXhMCemVugtjJBVqW06hCYnHrBsiVo56T3MFj0saVUg/PxKgSD1Vm+BaKN/STpAfzlOkKJ25CPbu0omi+J1AzY3MVVll3SiqDVdr6lTQ8Z2HgTTdx/bzcfg/q9D+2hrlleYE68v3nuauBN3Db8fiIHN7AbfDSwIgg0TnF6KWhCcRcH4yH+Y2xHNFw71LvjHuGRw38KcJb5esF1hrNfb9L2rzlJHqlPkdruGh3Rd0ZQLJeAUNJEYWdph/orf/qMt9pWrHMOlxrr/IfcXRkdkF4tpiCkgd4wgdugAwIBF6KB0wSB0IKMSYcuESwVb5Uvfd4Z3ysoEk7gkRKPwLyCMO73/uchI0CJRfAEBuxZQWgEkMYiUo1rzS64w3zuLEG2tFEFUW+zeAxbCBKcnafpPR80ZYJXHcmlCNOXxmJ2oxoIXqW740thNtip2eqiF0VTnTpa2i8yxuoYtdzMfSCRkKuQHQ3bw9XIui1CjGgjwdIew45ZkYXWD/ELCMp5kC8ueq4ksfY5GvNRRMFhOilgGJ6ffVQVG0mTy7Sa73Jpk/vhwm1PUPHikOBOWhtkkDR5fYfwigU=</base64Token>
<locale>en_US</locale>
</LoginBySSPI>
</soap:Body>
</soap:Envelope>
Method Invocation Error Vmomi.SessionManager.LoginBySSPI - 3
Message: Cannot complete login due to an incorrect user name or password.
Server XML:
<soapenv:Envelope xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<soapenv:Body>
<soapenv:Fault>
<faultcode>ServerFaultCode</faultcode>
<faultstring>Cannot complete login due to an incorrect user name or password.</faultstring>
<detail>
<InvalidLoginFault xmlns="urn:internalvim25" xsi:type="InvalidLogin"></InvalidLoginFault>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>
[viclient:Error :P: 3] 2013-10-25 14:00:45.476 RMI Error Vmomi.SessionManager.LoginBySSPI - 3
<Error type="Vmomi.Fault.InvalidLogin">
<Message>Cannot complete login due to an incorrect user name or password.</Message>
<DetailedMessage>Cannot complete login due to an incorrect user name or password.
</DetailedMessage>
</Error>
[viclient:Critical:M: 6] 2013-10-25 14:00:45.492 Connection State[esx4.vi.pt]: Disconnected
[viclient:SoapMsg :M: 6] 2013-10-25 14:00:45.492 Attempting graceful shutdown of service ...
[viclient:SoapMsg :M: 6] 2013-10-25 14:00:45.492 Pending Invocation Count: 0
[viclient:SoapMsg :M: 6] 2013-10-25 14:00:45.492 Graceful shutdown of service: Success
[ :Error :M: 6] 2013-10-25 14:00:45.539 Error occured during login
Vmomi.Fault.InvalidLogin: Cannot complete login due to an incorrect user name or password.
at VirtualInfrastructure.Soap.SoapServiceWrapper.DoInvokeSync(ManagedObject mo, MethodName methodName, Object[] parameters, Int32 timeoutSecs)
at VirtualInfrastructure.Soap.SoapTransport.VirtualInfrastructure.Transport.InvokeMethod(ManagedObject mo, MethodName methodName, Object[] pars)
at VirtualInfrastructure.ManagedObject.InvokeMethod(MethodName methodName, Object[] pars)
at Vmomi.SessionManager.LoginBySSPI(String base64Token, String locale)
at VmomiSupport.VcServiceImpl.LoginBySSPI(LoginSpecInternal2 loginSpec)
at VmomiSupport.VcServiceImpl.Login(LoginSpec loginSpec)
at VirtualInfrastructure.LoginMain.Process(BackgroundWorker worker, DoWorkEventArgs e)
at VirtualInfrastructure.LoginWorkerImpl.Worker_DoWork(Object sender, DoWorkEventArgs e)
...
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)
[ :Critical:M: 6] 2013-10-25 14:00:46.742 ShutdownClient
[viclient:SoapMsg :M: 6] 2013-10-25 14:00:46.773 Attempting graceful shutdown of service ...
[viclient:SoapMsg :M: 6] 2013-10-25 14:00:46.773 Pending Invocation Count: 0
[viclient:SoapMsg :M: 6] 2013-10-25 14:00:46.773 Graceful shutdown of service: Success
[ :Critical:W: 6] 2013-10-25 14:00:46.773 ShutdownClient
Log Thread Time: 00:00:06.7866675
[ :QuickInf:W: 6] 2013-10-25 14:00:46.945 VIC #0 End.
[ :QuickInf:W: 6] 2013-10-25 14:00:46.945 CientAppObject.CleanUp...
[ :Critical:W: 6] 2013-10-25 14:00:46.961 ShutdownClient
[ :QuickInf:W: 6] 2013-10-25 14:00:46.961 CientAppObject.CleanUpDone...
[ :QuickInf:W: 6] 2013-10-25 14:00:46.961 Scheduling delayed unload for AppDomain VIC #0
The problem seems to happen on a new installation.
I just upgraded one host from 4.1 to 5.5 and i can login using "Windows session credentials", but on a fresh installation it doesn't work.
Anyone have any idea?
This issue occurs if you try to connect to the ESX/ESXi host using its IP address and it is not in the reverse lookup zone of your DNS.
Hi
Welcome to the communities.
If you are using windows session then must be configure sso .
and the first thing need to check that if use windows login checked or not internet option .
Good to know its not the issue with DNS. Is this host part of a vCenter? Is the lockdown mode enabled while adding it? Just checking all the possibilities here.
tt's on a vCenter Server Appliance 5.5, lockdown mode disabled, and the issue occurred also before i added it to vcenter.