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Sago80
Contributor
Contributor

ESXi 7.0 u3: Guest OS BSOD HAL_INITIALIZATION_FAILED (5c)

Good day community,

i am running an enviroment with 4 hosts / 1 cluster, managed by vcenter 7.03 build 20395099 - same hardware, same version 7.0.3 u3 19482537 (customized Lenovo).

I face the following problem: my guest os (server 2019) get´s a BSOD with HAL_INITIALIZATION_FAILED (5c), actual 4 VM´s are running into this problem all located on the second host - around 20 VM´s are located on each host.

I checked the minidump file and all machines get the same dumb:

HAL_INITIALIZATION_FAILED (5c)
Arguments:
Arg1: 0000000000000115
Arg2: fffff7fb80015538
Arg3: 00000000000016e2
Arg4: ffffffffc0000001

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for win32k.sys

BUGCHECK_CODE: 5c

BUGCHECK_P1: 115

BUGCHECK_P2: fffff7fb80015538

BUGCHECK_P3: 16e2

BUGCHECK_P4: ffffffffc0000001

PROCESS_NAME: System

SYMBOL_NAME: nt!KiCallInterruptServiceRoutine+a5

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

FAILURE_BUCKET_ID: 0x5C_HAL_TIMER_VPPT_ARMING_FAILURE_nt!KiCallInterruptServiceRoutine

FAILURE_ID_HASH: {b436b37e-5eb7-47d3-6a75-34a3dd40c9e6}

Followup: MachineOwner
---------

 

Today i also get a warning for hitting the 10% mark for "Average CPU ready all cores" (Veeam ONE) on Host 2 - can´t find any reason why so far.

I take a look at the vmkernel.log from Host 2 and see many entries like this:

CPUxy:xy StorageDevice: 7059 : End path evaluation for device xy (see Attatchement for more details)

 

additional enviroment information:

Storage: IBM FlashSystem 5200, VMFS6
Connection: FC
Guests: HW-Compatibility ESXi 7.0 U2 and above

VMTools: 12320

 

Looking for help to solve the BSOD Problem.

Thanks in advice

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scott28tt
VMware Employee
VMware Employee

Your post needs moving to the area for ESXi, so I have reported it to the moderators.

 


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