Intel X520-DA2 10 gig NIC doesn't show up after vib install

[IPANetEngineer]

I've been beating my head against the wall trying to figure out what i'm doing wrong on my ESXi 6.0 host. Here is my hardware

Server: HP DL360 G6

NIC: Intel X520-DA2

I followed the KB instructions and installed the driver:

esxcli software vib install -d  /var/log/vmware/ixgbe-3.15.1.8-offline_bundle-1240857.zip

I rebooted the server and verified the VIB is in the list

[root@localhost:~] esxcli software vib list

Name                           Version                              Vendor  Acceptance Level  Install Date

-----------------------------  -----------------------------------  ------  ----------------  ------------

net-ixgbe                      3.15.1.8-1OEM.550.0.0.1198611        Intel   VMwareCertified   2015-07-02

I can see the NIC in the hardware PCI list

0000:04:00.1

   Address: 0000:04:00.1

   Segment: 0x0000

   Bus: 0x04

   Slot: 0x00

   Function: 0x1

   VMkernel Name: vmnic3

   Vendor Name: Intel Corporation

   Device Name: 82599EB 10-Gigabit SFI/SFP+ Network Connection

   Configured Owner: Unknown

   Current Owner: VMkernel

   Vendor ID: 0x8086

   Device ID: 0x10fb

   SubVendor ID: 0x8086

   SubDevice ID: 0x7a11

   Device Class: 0x0200

   Device Class Name: Ethernet controller

   Programming Interface: 0x00

   Revision ID: 0x01

   Interrupt Line: 0x0b

   IRQ: 11

   Interrupt Vector: 0x30

   PCI Pin: 0x01

   Spawned Bus: 0x00

   Flags: 0x0201

   Module ID: 4110

   Module Name: vmklinux_9

   Chassis: 0

   Physical Slot: 1

   Slot Description: PCI-E Slot 1

   Passthru Capable: true

   Parent Device: PCI 0:0:9:0

   Dependent Device: PCI 0:4:0:1

   Reset Method: Function reset

   FPT Sharable: true

But the NIC doesn't show up in the NIC List under esxcli network or in VSphere (just the motherboard integrated NICs show up)...what am I doing wrong???

[root@localhost:~] esxcli network nic list

Name    PCI Device    Driver  Admin Status  Link Status  Speed  Duplex  MAC Address         MTU  Description

------  ------------  ------  ------------  -----------  -----  ------  -----------------  ----  ----------------------------------------------------------------------------------

vmnic0  0000:02:00.0  bnx2    Up            Up            1000  Full    1c:c1:de:6c:e2:a0  1500  QLogic Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter

vmnic1  0000:02:00.1  bnx2    Up            Down             0  Half    1c:c1:de:6c:e2:a2  1500  QLogic Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter

[RichardBush]

What does lspci |grep -i netw show ?

Do you have an SPF installed in the card ? have you tried swapping out if you do ?

*Could you attach your vmkernel.log too ?

Rich

[IPANetEngineer]

Thanks for the reply, Here is the output you asked for. I do have SFP+ modules in both slots connected to a router - haven't thought about removing them and rebooting, but that might be worth a shot?

[root@localhost:~] lspci |grep -i netw

0000:02:00.0 Network controller: QLogic Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter [vmnic0]

0000:02:00.1 Network controller: QLogic Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter [vmnic1]

0000:04:00.0 Network controller: Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection [vmnic2]

0000:04:00.1 Network controller: Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection [vmnic3

vmkernel.log is attached

[IPANetEngineer · Accepted solution]

Update: SOLVED

Turns out on the Intel X520-DA2 card (And apparenlty the entire X520 series) if Non-Intel SFP+ modules are used, it will not display in the list of available NICs.

Remove the non-Intel SFP, and it immediately shows up in ESXi

[root@localhost:~] esxcli network nic list

Name    PCI Device    Driver  Admin Status  Link Status  Speed  Duplex  MAC Address         MTU  Description

------  ------------  ------  ------------  -----------  -----  ------  -----------------  ----  ----------------------------------------------------------------------------------

vmnic0  0000:02:00.0  bnx2    Up            Up            1000  Full    1c:c1:de:6c:e2:a0  1500  QLogic Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter

vmnic1  0000:02:00.1  bnx2    Up            Down             0  Half    1c:c1:de:6c:e2:a2  1500  QLogic Corporation NC382i Integrated Multi Port PCI Express Gigabit Server Adapter

vmnic2  0000:04:00.0  ixgbe   Up            Up           10000  Full    90:e2:ba:84:39:90  1500  Intel Corporation 82599EB 10-Gigabit SFI/SFP+ Network Connection

[Saaditani]

Having the same problems using - non-intel SFP+ we used Cisco and Dell SFPs and both Intel nic x520 cards disappeared after reboots.

I think this is ESXI update and not Dell server as all 10G net cards are still showing in BIOS.