I appear to be experiencing the dreaded disappearing mouse problem in version 7.0.2, and am hoping that by now there is a fix that works.
Environment:
ESXi 7.0.2, with two VMs running Windows Server 2019 and Windows 10, VMware Tools installed on both.
Description:
I log in to the web interface of the hypervisor and open the console window for one of the VMs. The mouse cursor disappears when I roll over the window. I am unable to establish whether or not it works in the window at all. I have tried this under Chrome, Edge (Chromium), Firefox, and even Internet Explorer. I had noticed older articles suggesting I try VMRC and installed the most current version I could find (apparently for version 5.5?), but the plugin doesn't even register as having been installed in any of the browsers. And I have tried the steps in this article (Keyboard or mouse do not work in a hosted virtual machine (1008443) (vmware.com)) with no luck.
What am I missing here?
EDIT: The Win10 guest randomly started working. It's just the Server 2019 guest that has the issue. New symptom: deploying VMware Tools via the hypervisor appears to be working, then it dismounts after a few minutes and it's back to needing to be installed. Compatibility issue, maybe?
