Virtual machine was reset by cluster

[weiduizhang]

1.ESXI 6.0 U2 3620759

2.Virtual machine was reset by cluster

i want know why

VMware.log

[hussainbte]

could you share the fdm.log from the host on which the VM got reset.

also the vmware.log of the VM.. a couple of files before reset.. coz once the vm resets a new vmware.log is created which has nothing about why the VM was hung..

If you have VM monitoring enabled there is no other reason why HA should reset the VM

[weiduizhang]

Thanks for your reply

VM monitoring is  enabled

[hussainbte]

Heartbeat from the guests is red..

2017-10-07T22:04:13.171Z verbose fdm[FFE3BB70] [Originator@6876 sub=Policy opID=SWI-58572bae] [LocalVmMonitoringPolicy::GetQSHeartbeatStatus] Guest heartbeat is lost (red). VM:/vmfs/volumes/57d8b7a8-a8672c62-f759-0cc47a655154/zjglxtht-21.1.1.15/zjglxtht-21.1.1.15.vmx

2017-10-07T22:04:33.172Z verbose fdm[FFDB9B70] [Originator@6876 sub=Policy opID=SWI-6fdc2f95] [VmPendingWorkVisitor::Visit(MonitorHeartbeatState)] red heartbeat detected. Need to recheck

2017-10-07T22:04:33.212Z verbose fdm[FFBB2B70] [Originator@6876 sub=Policy] [VmPendingWorkVisitor::Visit(MonitorHeartbeatState)] red heartbeat detected. Need to recheck

2017-10-07T22:04:36.213Z verbose fdm[FFE3BB70] [Originator@6876 sub=Policy] [MonitorHeartbeatState::MoveToResetStateIfTimersExpired] VM /vmfs/volumes/57d8b7a8-a8672c62-f759-0cc47a655154/zjglxtht-21.1.1.15/zjglxtht-21.1.1.15.vmx is going to reset state because failure timer expired. Reset no: 1 out of Max allowed reset count: 3

• red - No heartbeat. Guest operating system may have stopped responding.
• yellow - Intermittent heartbeat. May be due to guest load.

from the logs the vm looks to have gone unresponsive.

there should also be a .png file in the vm directory and it will capture if there was a BSOD.

I would suggest you to check guest events for the above mentioned timestamps to find the reason

[weiduizhang]

I can see nothing  but black on the picture

vm runs RHEL 6.2

i will check the os logs 

thanks  for you suggestion