Connection Problems through HTML Access

[Manupa]

Hi all,

HTML Access is pretty smart if it works, I installed the feature pack, the agent and configured the connection servers. This worked straightaway.

But using a long servername to connect is annoying. So I decided to use a dns loadbalancer which managed 2 connection servers. Works great for the normal view client. Also the web access is possible.

But when I changed the external Blast secure gateway url and the external https secure tunnel url it began to hung. I also changed the certificate to the new url on both connection servers

Log In is possible, choosing an entitled pool is also possible, but when I try to select a pool and connect to my desktop my browser shows the message the requested site cannont be displayed. Even if I try directly through my connection server adresses.

Is it possible that when I changed the urls and the certificate, the connection server feature pack got broken??

Hope you have an idea

thanks in advance

Manuel

[Manupa · Accepted solution]

OK,
I found the solution, pretty simple

The Blast Secure Gateway URL has to be the same as the Connection Server itself. Otherwise it cannot be forwarded. The external URL of https SG can be the one of the loadbalancer.

Manuel