VMware Horizon Community
ora8
Contributor
Contributor

Horizon Client installation failure

Hello

I get the following error

MSI (s) (4C:08) [13:40:32:925]: Note: 1: 1708

MSI (s) (4C:08) [13:40:32:927]: Transforming table Error.

MSI (s) (4C:08) [13:40:32:929]: Transforming table Error.

MSI (s) (4C:08) [13:40:32:929]: Produkt: VMware Horizon Client -- Installation fehlgeschlagen.

MSI (s) (4C:08) [13:40:32:930]: Windows Installer installed the product. Product Name: VMware Horizon Client. Product Version: 4.3.0.4209. Product Language: 1031. Manufacturer: VMware, Inc.. Installation success or error status: 1603.

MSI (s) (4C:08) [13:40:32:932]: Deferring clean up of packages/files, if any exist

MSI (s) (4C:08) [13:40:32:932]: MainEngineThread is returning 1603

MSI (s) (4C:C8) [13:40:32:932]: No System Restore sequence number for this installation.

=== Protokollierung beendet: 24.01.2018  13:40:32 ===

What shall I do? Is it a permission problem?

Thanks Urs

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3 Replies
parmarr
VMware Employee
VMware Employee

Could you please reboot the workstation and try the installation again

Sincerely, Rahul Parmar VMware Support Moderator
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KyranBrophy
Enthusiast
Enthusiast

Can you provide some more information?

- What operating system are you trying to install the Horizon Client on?

- Is the machine built from a custom image or OEM?

- Is this only happening on one machine, or many?

- Are you logged in with an Administrator account?

- Are you running the installation from command line? If so, what installation parameters are you using?

- Can you try a newer Client version? 4.7 is the latest version

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TechMassey
Hot Shot
Hot Shot

One of the great parts of Horizon View is the logging capabilities. There is a log for MSI installations and that will tell you where it ran into an error.

Here is the KB with All Log Locations: VMware Knowledge Base

MSI Installer Log Path: %TEMP%\vmmsi.log_date_timestamp.

General Install Log Path: %TEMP%\vminst.log_date_timestamp


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