Hi everyone,
We have recently upgraded our infrastructure for VDI moving from Windows 7 O/S - Horizon 7 to Windows 10 O/S - Horizon 7.10.
Ever since the upgrade our homes users on Sky broadband have been unable to log onto VDI via the client (5.2 and 5.3) and get stuck on Authenticating.
They are able to access via HTML and some older versions of the client 4.10 do work but we'd like everyone to use the latest version.
We have tried adding pcoip and blast protocols to users firewalls in case they were somehow blocking outbound connections but no luck.
Going to sky is a waste of time as we just get stuck with their home user support.
Does anybody have suggestions on what might be the issue?
Thanks