View connecting to Vm Verson 7 desktops but not version 8

[cebrooks]

I build several desktops when we where running esxi 4.x and then upgraded to 5.0. I have since built another desktop and it's version 8 and I can't connect to it with view at all. Just get a black screen and then a disconnect. For testing all firewalls are turned off. One other difference is the os. All v7's are windows 7 pro and the new one is windows 7 enterprise.

[kgsivan]

Please update new VMware tools, after Virtual hardware upgrade. Then reinstall the view agent and take a new snapshot.

Now provision new desktop from this snapshot

[cebrooks]

The vm tools have been updated and show current. The agent was installed after the upgrade on all the vm's, not just the v8 one.