usb redirection is not been installed

[kvogel]

Hi, on XP SP2 is View 3 agent installed with usb redirection/driver. in device manager i see the "vmware vdm virtual usb device manager" and "vmware vdm virtual usb hub". when i connect to the vm with view client (not browser!) and try to connect USB the message "usb redirection is not been installed" is displayed. Anybody a idea about this?

Best Regards

Kai

[Troy_Clavell]

Have you checked the policy on the pool to ensure that USB access in set to "allow" within the View Administrator?

[Christoph_de_Wa]

Hi,

are you using webaccess or did you install the View Client on the machine you try to connect from?

If you use the webaccess it won't work because it needs a full install of the View Client.

Best Wishes

[kvogel]

hi, policy allows usb and i use the client, not web access/browser (is always written in my post)

Kai

[Mike_Deardurff]

Hello,

Suffering from a similar issue. Did you ever find a resolution to this problem??

thanks!

[jkatz71]

I know that if you load the client via the browser first it definitely won't have the USB re-direction installed. And then if you run the installer, it still won't have it. You'll need to uninstall the client and then re-install. (Verifying it is installing the USB component.)

USB redirection in Vista 64-bit didn't work for me. I assume that would apply for XP 64-bit as well.

-jonathan