Hi,
I just recognized that our collector is "inactive" in the Console and so I tried restarting it. I stumbled across the network bug and fixed it, but I am still not able to get the collector running.
I found the following interesting things in the logs:
2020-06-03 07:14:13,440 ERROR [qtp204805934-15] c.v.s.c.a.RegistrationProviderImpl [RegistrationProviderImpl.java:116] [] While testing connectivity using provided connectivity settings [ConnectivityConfig[hostnameValidationEnabled=false, proxy=172.x.x.x :3128]], got response code 500 and response is Couldn't perform test registration due to: UploadException: Failed to upload due to exception >>> HttpRequestException: Couldn't send request>>> HttpRequestException: Couldn't send request. >>> ExecutionException: java.lang.IllegalArgumentException: Host name may not contain blanks
2020-06-03 07:13:25,279 WARN [rstrtChck] c.v.s.c.c.p.RemoteManifestPoller [RemoteManifestPoller.java:58] [] Couldn't read manifests from server: https://vcsa.vmware.com/skyline/api/manifests/manifest?collectorId=a75d6818-xxxxxxxxx-xxxxxxxx&colle...
Any ideas?
Best regards,
Sven
Hello Sven,
As per the below error please check if the DNS setting are valid on Skyline Appliance.
Steps:-
With the new version, Skyline validate if it's able to reach below URL over port 443.
vcsa.vmware.com
vapp-updates.vmware.com
Please make ensure the endpoints accounts is not expired and password is up to date.
I doublechecked the Network config and the Proxy Settings. Looks perfect.
The Connection to the endpoints also works.
What can I do now?
Hello SvenVJxx
Please check if your proxy allows the download and upload to below VMware sites.
External Network Connectivity Requirements
Machine | Connection To | Connection Type | Protocol | Port |
---|---|---|---|---|
VMware Skyline Collector | vcsa.vmware.com | HTTPS | TCP/IP | 443 |
VMware Skyline Collector | vapp-updates.vmware.com | HTTPS | TCP/IP | 443 |