Login issues to VCSA

[djcutch69]

    When i try login in with my support account all it dose is cycle back to this screen. if any one have any ideals let me know.

[sri_vmware]

Hi djcutch69,

I see that you are trying to access the OSR Report.

Kindly share the user id which you are using, to download the OSR Report.

[djcutch69]

james.mccutcheon@gm.com

[HarishV]

Hello djcutch69,

Thank you for the details provided.

We will check internally and get back to you at the earliest.

Regards,

Harish V

Skyline Support Moderator

[HarishV · Accepted solution]

Hello djcutch69,

As you are a Premier services customer, you will not be able to login to the OSR portal.

You will continue to receive the OSR through your SAM /SAE.

Please contact your SAM/ SAE to get the OSR report. If you have any questions please feel free to contact them.

Regards,

Harish V

Skyline Support Moderator

[HarishV]

Hello djcutch69,

Hope you are doing well.

Just wanted to follow up. Did you get a chance to speak to your SAM regarding the OSR report?

Regards,

Harish V

Skyline Support Moderator

[HarishV]

Hello djcutch69,

Hope you are doing well.

Just wanted to follow up. Did you get a chance to speak to your SAM regarding the OSR report?

Please let us know if any further assistance is required. If no, please mark the answer as correct.

Regards,

Harish V

Skyline Support Moderator