Hi
We have migrated VRO workflows from 6.3 TO 7.3. In 6.3 user submits the request through AdvanceServices(ASD) and then the workflow backing ASD submits the request to VRA blueprint. IN 7.3 VRO/VRA, requestCatalogItem throws the following exception.
item: 'XXXXX - Windows XXXX/item7', state: 'failed', business state: 'null', exception: 'TypeError: Cannot find function getName in object notfound. (Dynamic Script Module name : requestCatalogItem#52998)'
workflow: XXXXX - Windows XXXX' (a6308c1SD5-WER3-4ff1-bdd0-2be0cac61dad)
Any help appreciated.
We'd need to see your workflow you're using to wrap the request. Some component isn't being found so no telling what that could be.
it appears to me that some of you dependent action have function "getName " which is not migrated. I would suggest to run individual Sync between old to new vRO modules and make sure you bring all missed action.
It should resolve your issue.