VMware Fusion Player – Personal Use License
Everyday my VMware Fusion Player 12.1.0 crashes under Big Sur. I deep uninstall it and reinstall it. After that it works fine with my existing Windows 10 x64 VM for about 24 hours and crashes again. With crash, what I mean is that I get rotating rainbow ball and have to force quit the application. I cannot do anything but to force quit.
My computer is MacBook Pro 15 in with Intel silicon.
Does anybody know how to solve this annoyance?
SOLVED (unsupported Lenovo USB-C adapter)
Didn't hit this issue locally, can you upload your log file here for more investigation?
/Users/xxx/Library/Logs/VMware\ Fusion/vmware-vmfusion.log
The problem is solved.
The culprit was the USB-C adapter I use for connecting MBP15 to a bigger monitor.
It seems it is really a Lenovo product and it is not supported. I swıched back to the Apple adapter and everything is fine now.
I plan to try the Lenovo adapter again after few updates of VMware to see whether it will work.
Didn't hit this issue locally, can you upload your log file here for more investigation?
/Users/xxx/Library/Logs/VMware\ Fusion/vmware-vmfusion.log
Thank you very much for pointing me to the right log. I reinstalled VMware-Fusion-12.1.0-17195230.dmg after a deep uninstall and check the log file you mentioned. While VMware running that file gets populated continuously with the same error every second:
2020-11-26T07:59:35.998+03:00| VMware Fusion| I005: VMHSGetDataFileKey: Could not get the dataFileKey from VMDB
2020-11-26T07:59:36.338+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.339+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.360+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.360+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.694+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.695+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.726+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.726+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:36.837+03:00| VMware Fusion| I005: VMHSGetDataFileKey: Could not get the dataFileKey from VMDB
2020-11-26T07:59:37.199+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:37.199+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:37.220+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
2020-11-26T07:59:37.220+03:00| VMware Fusion| I005: DictionaryLoad: Cannot open file "/Library/Preferences/VMware Fusion/config": No such file or directory.
I think eventually the logs will get too large and VMware Fusion will fail.
Could you please tell me how I can create that "/Library/Preferences/VMware Fusion/config"? Wasn't it supposed to be created when I installed VMware-Fusion-12.1.0-17195230.dmg?
Best,
Ilker
Also noticed that fusion.log at the same directory gets populated with a similar rate with the lines:
<Action><Time>1606369947</Time><Act>AddUSB</Act><ID></ID><Detail>Lenovo Billboard Device, 17ef:7226</Detail></Action>
<Action><Time>1606369948</Time><Act>RemoveUSB</Act><ID></ID><Detail>Lenovo Billboard Device, 17ef:7226</Detail></Action>
<Action><Time>1606369948</Time><Act>AddUSB</Act><ID></ID><Detail>Lenovo Billboard Device, 17ef:7226</Detail></Action>
<Action><Time>1606369949</Time><Act>RemoveUSB</Act><ID></ID><Detail>Lenovo Billboard Device, 17ef:7226</Detail></Action>
<Action><Time>1606369949</Time><Act>AddUSB</Act><ID></ID><Detail>Lenovo Billboard Device, 17ef:7226</Detail></Action>
<Action><Time>1606369950</Time><Act>RemoveUSB</Act><ID></ID><Detail>Lenovo Billboard Device, 17ef:7226</Detail></Action>
AFAIK, I do not have any Lenovo USB or any Lenovo product in my MBP15.
I think all of these started when I upgraded from Catalina to Big Sur or maybe after VMware Fusion updated itself to 12.1.0 around the same time.
Ilker
The problem is solved.
The culprit was the USB-C adapter I use for connecting MBP15 to a bigger monitor.
It seems it is really a Lenovo product and it is not supported. I swıched back to the Apple adapter and everything is fine now.
I plan to try the Lenovo adapter again after few updates of VMware to see whether it will work.