VMware Integrated OpenStack 2 vsphere plug-in issue

[francescoghini]

Hello, i created the vapp using  VMware-OpenStack-2.0.0.0-3037963_OVF10.ova, the vapp starting without any issue but into vsphere i cannot see the Openstack icon.... so i cannot deploy Openstack

I tried to restart vcenter server, restart the vapp several times but no lucky....

I checked  /var/log/oms/oms.log and found this  errors:

[2015-09-27T13:06:09.239+0000] INFO  localhost-startStop-1| com.vmware.aurora.vc.vcservice.VcService: Registering extension vService at: https://10.10.10.10/vsm/extensionService token=cc651da3ff090ed91a1ddc$

[2015-09-27T13:06:15.131+0000] INFO  localhost-startStop-1| com.vmware.aurora.vc.vcservice.VcService: Extension registration request sent successfully

[2015-09-27T13:06:15.693+0000] ERROR localhost-startStop-1| com.vmware.aurora.vc.vcservice.VcService: failed to get session ticket using extension

[2015-09-27T19:08:20.460+0000] ERROR tomcat-http--15| com.vmware.openstack.manager.PluginRegisterManager: com.vmware.aurora.exception.VcException: Cannot login to vCenter Server.

[2015-09-27T19:08:20.471+0000] DEBUG tomcat-http--15| org.springframework.web.filter.CommonsRequestLoggingFilter: After request [uri=/oms/api/connection/status?null;client=10.10.10.110;session=8DA9ABC49E086$

[2015-09-27T19:08:20.315+0000] INFO  VcCleaner| com.vmware.aurora.vc.vcservice.VcCleaner: VC logout on behalf of {tomcat-http--15:VcExtensionLogin} delay: 0ms logout: 0ms

[2015-09-27T19:08:20.377+0000] ERROR tomcat-http--15| com.vmware.aurora.vc.vcservice.VcService: Cannot establish session to VC 10.10.10.10:443 on startup,

my Vcenter ip is 10.10.10.10

Openstack managment server is: 10.10.10.110

from Openstack managment server i can ping and resolve the vcenter server ip 10.10.10.10

I checked also here https://10.10.10.10/mob/?moid=ExtensionManager and i found the registered extension:

extensionList["com.vmware.openstack.vcext.instance-1cc20"]

I tried to log here https://10.10.10.110:8443/VIO

and im getting the following warning:

The status between the OpenStack management server and vCenter Server does not sync up, Please stop the VMware Integrated OpenStack vApp (NOT the individual management server VM), and start the vApp to re-sync the status.

    1. Login to the vCenter Server web client, then navigate to vCenter> Inventory Lists > vApps >VMware Integrated OpenStack

    2. Right click and select Shut Down, after it completely shut down, then select Power On

How i can solve this issue?

Thanks

[yjia]

Hi Sir,

Sorry for the trouble you encounter during install VIO.

Can you please run the follow command on the Openstack managment server ?

$> sudo su

$> viogetlogs

Then please upload the logs files. We will check the logs and reach to you asap.

[francescoghini]

Tried just now..... but....

root@localhost:/home/viouser# viogetlogs

"viogetlogs" command is DEPRECATED.

Please use "viocli deployment getlogs" instead.

Error: Unable to find inventory file. OpenStack may not have been deployed yet.

root@localhost:/home/viouser#

Thanks

[yjia]

Thanks for the feedbacks.

Could you please manually collect the follow log files?

/var/log/upstart/oms.log

/var/log/upstart/osvmw.log

/var/log/bootstrap.log

/var/log/ bootsequence.log

/var/log/oms/*

/var/log/jarvis/*

/opt/vmware/vio/etc/*

/opt/vmware/vio/tc-oms/logs

After that, during out investigation , Could you please also try to delete the vApp "VMware Integrated Openstack" and redeploy the vApp again?

Thanks for your corporation!