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sh020f
Contributor
Contributor

How to troubleshoot when we have cold spare velo devices.

  • We had Primary SD-WAN activated with post testing completed.
  • When we tried to implement HA active/standby for Cold spare, this started causing issues with activation and primary Edge communication.  We even performed hard reset of both Edges but still couldn’t get SD-WAN operational.
  • We disabled HA setting and only had primary Edge connected to LAN, but still couldn’t get SD-WAN operational.
  • We finally had to backout of the change.  This site is up and operational without SD-WAN.

 

The reason why the team wanted to activate the cold spare is so that, should there be an issue with the primary device, the secondary device would be plug-and-play.

 

Please advise what we could do differently on the next attempt to make the change successful and the goal reached (that the cold spare is configured).

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