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psalwey
Contributor
Contributor

VM Remote Console crashes on Windows 10 1709

Has anyone seen any issues with this? Same result from IE/Chrome (potentially Edge - I forget the results there). The VMRC opens in a new window and then after about 5 seconds stops responding and dies, resulting in the need to force close.

In the vmware-vmrc.log I see:

Non-retriable error encountered (C:\Users\<username>\AppData\Roaming\VMware\preferences.ini~): The system cannot find the file specified (2)

Clearning the credentials cache.

Aborting all jobs!

But the file exists.

Another log has an entry:

CDS error: CdsUtil_QueryMsiPropertyByProductCode: MsiViewFetch failed: 259.

The existing version of vmrc-windows is newer than what the server has, using existing component

But I'm not sure the version is the issue...I could be wrong. I downloaded the latest VMRC, but that was as a result of it crashing already so I figured it was because I was now on Win10 build 1709.

I've seen a few other posts about a similar issue that said something about DNS, but this has been working until very recently, so I don't believe it to be that.

Anyone have any ideas?

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Fred_vBrain
Enthusiast
Enthusiast

Hi,

did you find a solution for this issue? If not can you answer the following questions?

Which VMRC version are yoz running?

Have you installed VMware Workstation on the same PC?

If yes which version of Workstation.

Thanks

Fred

Fred | vBrain.info | vExpert 2014-2022
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