VMware Communities
WhiteKnight
Hot Shot
Hot Shot
‎02-29-2016 04:06 AM

Can't print - Virtual printers are displayed as "offline" in guest OS

I cannot print from within my guest.

My only printer - which is online - is displayed as "offline" within the guest OS:

Printer Offline.png

How can I get this to work?

Workstation 12 Pro, Host: Windows 7/64, Guest: Windows Server 2008 R2


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[VMware]: Workstation 17 Pro; --
[host]: Windows 10x64 host; --
[guests]: Windows 10x64, Windows 8x64.
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5 Replies
yanw
VMware Employee
VMware Employee
‎03-02-2016 11:36 PM

Have you installed vmware-tools in the guest?

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WhiteKnight
Hot Shot
Hot Shot
‎03-03-2016 12:08 AM

Absolutely:

VMware Tools.png

The VM I've been using is an old one, running in a v10 VM environment.


■
[VMware]: Workstation 17 Pro; --
[host]: Windows 10x64 host; --
[guests]: Windows 10x64, Windows 8x64.
0 Kudos
bonnie201110141
VMware Employee
VMware Employee
‎03-03-2016 02:19 AM

Have you enabled thinprint in WS Preferences->Devices?

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WhiteKnight
Hot Shot
Hot Shot
‎03-03-2016 02:14 PM

Yepp:

VMware Devices.png


■
[VMware]: Workstation 17 Pro; --
[host]: Windows 10x64 host; --
[guests]: Windows 10x64, Windows 8x64.
0 Kudos
ArthurMagner
Contributor
Contributor
‎05-12-2017 01:50 AM

Possibly related? https://communities.vmware.com/thread/558459

I have a problem with physical printers (i.e. connected to the Windows guest) which are offline after suspend or reboot of the guest.

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