VMware Cloud Community
PCMA_IT
Enthusiast
Enthusiast
‎09-12-2023 11:17 PM

Update cluster using single image failed for some hosts

hi

  i to update a host cluster with sing image, some hosts succeeded , while others gave the following error:

A failure occurred when starting a host compliance check operation on host : Error: system_error Messages: vapi.invalid.result.code<Recv of frame failed with code: 503 Service Unavailable>

and the failed hosts HA state is stuck HA Agent unreachable as below :

PCMA_IT_0-1694585754918.png

Turned off and on cluster HA many times, and did reconfigure host for vsphere HA .

Noting that the vcenter server 8 with the latest update, also the hosts are 8.0:

Please help and Advice.

Najeeb

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9 Replies
maksym007
Expert
Expert
‎09-15-2023 02:04 PM

Check VIBs compatiblity. Maybe some ESXi hosts needs manually to delete some vibs to be able to proceed with the update. 

 

Does the lifecycle manager say that the host has incompatible VIBs? 

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maksym007
Expert
Expert
‎09-15-2023 02:05 PM

What is your Server vendor? Check documentation regarding customized ESXi iso. 

There should be the info regarding vibs. 

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PCMA_IT
Enthusiast
Enthusiast
‎09-16-2023 10:57 PM

No, there are no VIB errors.

The error is : system_error Messages: vapi.invalid.result.code<Recv of frame failed with code: 503 Service Unavailable> 

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PCMA_IT
Enthusiast
Enthusiast
‎09-16-2023 10:59 PM

All are Dell with the same customized image,same hardware.

Update the same procedure

some succeeded while others failed.

 

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VRO123
Enthusiast
Enthusiast
‎09-19-2023 05:30 AM

Any Luck after restarting the Lifecycle Services?

Regards,
vRO123
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PCMA_IT
Enthusiast
Enthusiast
‎09-19-2023 05:39 AM

Nope

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ioanpenu-am
Contributor
Contributor
‎09-28-2023 12:48 AM

Hey, any luck with this issue? I am having the same problem with HPE DL360 G10 Servers.

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PCMA_IT
Enthusiast
Enthusiast
‎09-28-2023 12:52 AM

Unfortunately, Nope

Also after upgrade to the latest vcenter and esxi 8 U2, the problem still exist.

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PCMA_IT
Enthusiast
Enthusiast
‎10-04-2023 04:46 AM

Hi

  I have solved this issue in a workaround, i have created a host profile for the compliant esxi host with its settings ( No network, No storage) and then remediated the non compliant hosts against the host profile:

https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.hostprofiles.doc/GUID-3B6CF382-0870...

after that i am able to remediate the hosts against the single cluster image.

it worked successfully.

 

And finally enabled HA on the cluster

regards.

Najeeb

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