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terriblesupport
Contributor
Contributor

vSphere Essentials License troubleshooting

Hello,

Despite my better judgment, I figured I'd post here before I do a chargeback.

I have a host running VMware ESXi, 7.0.2, 17867351 and I cannot assign my vSphere 7 license to the host. If I had as a license in vCenter it doesn't show up in the hosts lists. If I right-click on the hosts and go to assign licenses it doesn't show any licenses available (despite showing as available) and when I try to assign it as a new license I get an error message saying it's not supported but doesn't say why.

When I assign the license from the CLI it appears to work but then goes back to being unassigned/unlicensed.

 

Processor Info (Type 4): #1024
Payload length: 0x2a
Socket: "CPU1"
Socket Type: 0x2b (Socket LGA2011-3)
Socket Status: Populated
Type: 0x03 (CPU)
Family: 0xb3 (Xeon)
Manufacturer: "Intel"
Version: "Intel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz"
Processor ID: 0xbfebfbff000406f1
Status: 0x01 (Enabled)
Voltage: 1.3 V
External Clock: 9600 MHz
Max. Speed: 4000 MHz
Current Speed: 2600 MHz
L1 Cache: #1792
L2 Cache: #1793
L3 Cache: #1794
Core Count: 14
Core Enabled Count: 14
Thread Count: 28
--
Processor Info (Type 4): #1025
Payload length: 0x2a
Socket: "CPU2"
Socket Type: 0x2b (Socket LGA2011-3)
Socket Status: Populated
Type: 0x03 (CPU)
Family: 0xb3 (Xeon)
Manufacturer: "Intel"
Version: "Intel(R) Xeon(R) CPU E5-2690 v4 @ 2.60GHz"
Processor ID: 0xbfebfbff000406f1
Status: 0x01 (Enabled)
Voltage: 1.3 V
External Clock: 9600 MHz
Max. Speed: 4000 MHz
Current Speed: 2600 MHz
L1 Cache: #1795
L2 Cache: #1796
L3 Cache: #1797
Core Count: 14
Core Enabled Count: 14
Thread Count: 28
[root@vm05-cjr:/var/log] smbiosDump |grep -A 4 'Physical Memory Array'
Physical Memory Array (Type 16): #4096
Use: 0x03 (System memory)
Location: 0x03 (Motherboard)
Slots: 24
Max. Size: 2048 GB
[root@vm05-cjr:/var/log] smbiosDump |grep -A 5 'System Info'
System Info (Type 1): #256
Serial: "D7RR082"
SKU: "SKU=NotProvided;ModelName="
UUID: 3238304fc0c45280521000374c4c4544
Wake-up: 0x06 (Power Switch)
Baseboard Info (Type 2): #512

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1 Reply
IRIX201110141
Champion
Champion

You could try to add the vSphere ESXi (not vCenter Instance) license directly on the Host by using the HostClient or command line and see how this works. I have seen once in a lifetime that command line works where the GUI have failed.

Be sure that you dont have configured any non essentials feature like FT, DRS for example.

Regards,
Joerg

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