VMachine Freeze when Upgrading Guest OS to Win2k3

[EOrtiz]

I try to upgrade a Guest OS on Virtual Machine from Windows 2k to Windows 2k3. I see the instalation screen and The last reboot when instalation finished. The problem appear on the logon screen. I cant enter to login into my VMachine. I press CTRALTINS to try to login into my VMachine and I cant. Also I can't move my mouse or use the keyboard. I try to add a second processor, add more memory but problems continue. I install the VM Tools before the upgrade and dont work. The computer is not froozen because I see the screen saver running. I have my VCenter in 3.5 ESX Server. I try to install Windows 2k3 "Guest OS" on my Virtual Machine.

[Troy_Clavell]

Can you right click on the VM and choose open console? Fromt there can you select VM->send ctlaltdelete?

[EOrtiz]

Yes I send the CTRALDEL command and I see a complete status on the Process Tasks but The computer still froozen.

[Troy_Clavell]

have you tried a reset? Maybe reseting the computer will fix the issue. Right click on the VM and chose reset.

[EOrtiz]

Yes I do...

[Troy_Clavell]

power off the VM, remove it from inventory, then add it back in. Power on the VM and see if that works.

[EOrtiz]

Dont Work.....

[menora]

I believe I read it somewhere in the VM document said it's not recommend to install VC Server on a ESX Server (as guest OS), but anyway.

Could it be something to do with the hardware? Does it just not working for this VM or any VM on the same ESX Server? I guess you're using VIC, do you have any problem with that?

[TomHowarth]

Thread moved to a more appropiate forum

Tom Howarth

VMware Communities User Moderator