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pwadesummit
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Contributor

On device enrollment, getting error "Failed to get token for Google account. Please try again"

The only options it gives are Wipe and Retry.  This enrollment method of using a QR code has been working fine then suddenly yesterday devices get this and can't move forward.  I put in a support ticket already but hoping somebody here has a possible answer as well.  Looking in our org settings the connection to Google in Android EMM registration is still testing as working.

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Adrien_B
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Contributor

Hi,

It seems to be a Google limitation.
They restrict to 10 devices per accounts.

You may be able to configure enrollment type to "device-based" to by-pass this.

 

Hope this will be helpful.

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