So when you install airwatch you have a service account such as WorkspaceOneAdmin_Production. Support says if the password changes the full workspace one software will have to be reinstalled. I know the password is tied to quite a few windows servers, I assume I just can't change them, I assume its in the DB too. Airwatch has a tool for SaSS customers to update the password with a utlity. When your on prem their saying an AD account service account is NOT supported to be changed. They recommend never changing the password (not an option that is against policy), or reinstalling the software. Since this is a password change for the service that runs the whole thing having two sites in HA pair will be of little help.
I know their are a bunch of customers on-prem still, how do they do this password change?
Thanks