Mouse doesn't work in VC when using VMware Console

[admin]

When using VMware Console in VC, the mouse doesn't work. There are no problems when using with Remote Desktop. VM is running W2K3.

Any ideas??

[sumitgad]

Please check if you have installed the updated Vmware tools on the Virtual server.

[admin]

I certainly have. Any other ideas?

[sumitgad]

Is it a fresh VM installed on ESX or you have migrated it from a physical Server?

[admin]

It's a fresh install.

[weinstein5]

Did you set the mnouse hardware acceleration - this is the second step to improve mouse performance after vmware tools has been installed - go to your screen properties - Settings => Advanced Button => Troubleshoote tab

[admin]

Kind of stumbled across a fix for this. I uninstalled some old MS driver, and hey presto, it worked!! Thanks for all your help guys.

[JohnW]

We have the same mouse problem for all Server 2003 Virtual servers that was previously a Microsoft Virtual Server system and have been P2Ved to VMware ESX 3.5. I have only had and luck getting the mouse to work in the VMware console by using the driver upgrade feature in Device Manager and installing a Microsoft mouse driver. But then the mouse becomes really slow to respond as you might imagine. Doing a reinstall or repair of the VMWare tools just breaks the mouse in the console again. Its the same mouse problem for ESX 3.5 and now that we have upgraded to ESX 4.0 with latest VMware tools and upgraded virtual hardware. The mouse just will not work in the console if it was previously was a Microsoft Virtual server.