Win 2008 R2 Customization fails

[OnurSimsek]

Hi all,

After I run customization on a VM with Win 2008 R2 guest OS, customization fails with "The computer restarted unexpectedly..." on "setup is preparing your computer for first use" screen. Same error is thrown when I restart the VM.

- Guest operating system of the VM is set to "Microsoft Windows Server 2008 R2 (64-bit)"

- vCenter version is 4.1.0

- VM hardware version is 7

- Host server is ESX 4.1.0

- We are using sysprep.inf file to do customization and using VI Web Services SDK to connect to vCenter.

- VMware tools version installed on the VM is 8.3.7.3827

Does anyone have an idea what might be going wrong? Any help is appreciated.

[AndreTheGiant]

Welcome to the community.

Why your are using a custom sysprep config file?

vCenter can hadle sysprep operation in the right with the customizator wizard.

Andre

[OnurSimsek]

Thanks

We are doing all management tasks thru Web Services SDK. Are there known issues about using sysprep files?  

[AndreTheGiant]

I never hear of similar problem, but I do not use so much the SDK.

I suggest to open a thread in the automation area.

Andre

[OnurSimsek]

Let me update the thread.

Apparently the  credentials we used to add the computer to domain weren't correct.