Hello Team
I'm trying to install vCenter 7.0.3 over an ESXi.
The 1st stage is getting by smoothly.
On 2nd stage, I'm getting error - An error occurred while starting service 'hvc' and the progress gets interrupted
On further debugging, I have the following in logs -
root@localhost [ /var/log/firstboot ]# cat hvc_firstboot.py_9254_stderr.log
2022-01-28T06:37:50.796Z ERROR starting hvc rc: 1, stdout: , stderr: Start service request failed. Error: Operation timed out Traceback (most recent call last):
File "/usr/lib/vmware-hvc/firstboot/hvc_firstboot.py", line 217, in Main
hvcsvc_fb.start_hvcsvc()
File "/usr/lib/vmware-hvc/firstboot/hvc_firstboot.py", line 54, in start_hvcsvc
self.start_service()
File "/usr/lib/vmware/site-packages/cis/firstboot.py", line 266, in start_service
service_start(self.get_eff_service_name())
File "/usr/lib/vmware/site-packages/cis/utils.py", line 1087, in service_start
raise ServiceStartException(svc_name)
cis.exceptions.ServiceStartException: {
"detail": [
{
"id": "install.ciscommon.service.failstart",
"translatable": "An error occurred while starting service '%(0)s'",
"args": [
"hvc"
],
"localized": "An error occurred while starting service 'hvc'"
}
],
"componentKey": null,
"problemId": null,
"resolution": null
}
2022-01-28T06:37:50.800Z HybridVC Service firstboot failed due to <cis.componentStatus.ErrorInfo object at 0x7f6b5130b490> |
root@localhost [ ~ ]# cat /storage/log/vmware/vmon/vmon.log
...
2022-01-28T05:27:50.747Z Wa(03) host-13149 <hvc> Service api-health command's stderr: Error getting service health. Error: Failed to read health xml file: /usr/lib/vmware-hvc/hvc-health.xml. Error: [Errno 2] No such file or directory: '/usr/lib/vmware-hvc/hvc-health.xml'
2022-01-28T05:27:50.762Z Wa(03) host-13149 <hvc> Service api healthcheck command returned unknown exit code 1
...
2022-01-28T05:27:57.074Z Wa(03) host-13149 <hvc> Service api-health command's stderr: Error getting service health. Error: Failed to read health xml file: /usr/lib/vmware-hvc/hvc-health.xml. Error: [Errno 2] No such file or directory: '/usr/lib/vmware-hvc/hvc-health.xml'
2022-01-28T05:27:57.074Z Wa(03)+ host-13149
2022-01-28T05:27:57.110Z Wa(03) host-13149 <hvc> Service api healthcheck command returned unknown exit code 1
...
2022-01-28T05:28:11.094Z In(05) host-13149 <hvc> Running the API Health command as user
2022-01-28T05:28:11.094Z In(05) host-13149 <hvc-healthcmd> Constructed command: /usr/bin/python /usr/lib/vmware-vmon/vmonApiHealthCmd.py -n hvc -f /usr/lib/vmware-hvc/hvc-health.xml -t 30
2022-01-28T05:28:16.473Z Wa(03) host-13149 <hvc> Service api-health command's stderr: Error getting service health. Error: Failed to read health xml file: /usr/lib/vmware-hvc/hvc-health.xml. Error: [Errno 2] No such file or directory: '/usr/lib/vmware-hvc/hvc-health.xml'
2022-01-28T05:28:16.473Z Wa(03)+ host-13149
2022-01-28T05:28:16.510Z Wa(03) host-13149 <hvc> Service api healthcheck command returned unknown exit code 1
2022-01-28T05:28:16.510Z In(05) host-13149 <hvc> Re-check service health since it is still initializing.
2022-01-28T05:28:17.511Z In(05) host-13149 <hvc> Running the API Health command as user
2022-01-28T05:28:17.512Z In(05) host-13149 <hvc-healthcmd> Constructed command: /usr/bin/python /usr/lib/vmware-vmon/vmonApiHealthCmd.py -n hvc -f /usr/lib/vmware-hvc/hvc-health.xml -t 30
... |
root@localhost [ ~ ]# ls -lrt /usr/lib/vmware-hvc/
total 16
drwxr-xr-x 3 root root 4096 Jan 28 04:49 site-packages
dr-xr-xr-x 2 root root 4096 Jan 28 04:49 firstboot
dr-xr-xr-x 3 root root 4096 Jan 28 04:49 config
drwxr-xr-x 2 root root 4096 Jan 28 04:49 lib
root@localhost [ ~ ]# |
I'm stuck here and unable to find the solution for these error in any of the vmware support/community forms.
Let me know if any more info is required.
PS - In case this is not the correct forum for this question, please redirect
