Error upgrading vcenter appliance server 5.0 to 5.5 (KB2018760)

[cgu29]

Hello,

i tried to upgrade my vcenter appliance server from 5.0 to 5.5

during the upgrade process, i met an error due to the lack of room on the source appliance server (5.0) for migrating the embedded DB2 database

as askes by vmware, i applied KB 2018760 and started the process again

all is fine until pre-check which is OK but after it fails

in the target appliance server (5.5) the logfile says :

localhost:/var/log/vmware/vami # more upgrade.log

2014-07-14 14:35:56+00:00 *** Starting upgrade process ***

2014-07-14 14:35:56+00:00 Executing pre-upgrade hooks...

2014-07-14 14:35:56+00:00 Executing '/etc/va/upgrade/pre-scripts/00_collect_configuration.sh'...

VMware vCenter Server Appliance 5.0.0.3324 Build 472350

VMware vCenter Server Appliance 5.0.0.3324 Build 472350

Key not found: /config/vpxd/extensionsPath

2014-07-14 14:35:59+00:00 Executing '/etc/va/upgrade/pre-scripts/01_collect_ad.sh'...

VMware vCenter Server Appliance 5.0.0.3324 Build 472350

VMware vCenter Server Appliance 5.0.0.3324 Build 472350

2014-07-14 14:36:00+00:00 Executing '/etc/va/upgrade/pre-scripts/02_embedded_db.sh'...

VMware vCenter Server Appliance 5.0.0.3324 Build 472350

VMware vCenter Server Appliance 5.0.0.3324 Build 472350

rm: cannot remove directory `/storage/db/export': Device or resource busy

2014-07-14 14:36:02+00:00 *** ERROR: Failed to execute command '/etc/va/upgrade/pre-scripts/02_embedd

ed_db.sh' 1 ***

any idea ?

thanks a lot

Claude

[vervoortjurgen]

sounds like the DB2 database can't be unmounted

i assume you already restarted your vcenter appliance?

is it possible to just deploy new vcenter appliance 5.5 and reconnect your esx hosts? or is your environment to complex?

did you look at this post?

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=205844...

[cgu29]

Hi Vervoort,

thanks for your answer

i followed KB2058441. According to this post, i encountered ERROR 500 at step 6.g

then i applied KB2018760 at the source appliance (e.g v5.0) and started the process again

it worked fine until step 11 (according to KB2058441) and then failed with error

rm: cannot remove directory `/storage/db/export': Device or resource busy

Anyway, in your answer you talk about a fresh install of VCSA 5.5. What happens if i choose a deployement from scratch without upgrading the DB2 database ?

Can i reconnect my hosts (2 ESXi v5.0), SAN storage, VDS, etc. at no risk ?

Thanks again

Claude

[vervoortjurgen]

you can reconnect your esx host and storage but the config of your VDS etc... will be need to be configured again and risking you lose network connectivity etc...

i would recommend the upgrade ofcourse but maybe better to do an upgrade to VCSA 5.1 first then upgrade to 5.5?

the procedure looks te same but maybe this one will work

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=203399...

also make sure you did kb2018760 correctly. maybe the old VCSA cant shut down cause of the new disk being busy.