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tdubb123
Expert
Expert

web client login not coming up

this has happened many times but when trying to load the web client, its stuck on the timerScreen Shot 2015-10-19 at 7.20.46 AM.png

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4 Replies
tdubb123
Expert
Expert

Screen Shot 2015-10-19 at 7.22.39 AM.png

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malleswar77
Enthusiast
Enthusiast

Hi, Please try the below:

This is a known issue in vSphere Web Client 5.1 and vSphere Web Client 5.5. Currently, there is no resolution.

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To work around this issue, iTo work around this issue, install vSphere Web Client in the default installation location.

To install vSphere Web Client in the default installation location:

  1. Uninstall the vSphere Web Client.
  2. Reinstall the vSphere Web Client.
  3. During the installation, accept the default installation directory on the C:\ drive when prompted by the installation wizard.

Alternatively, Install vSphere Web Client to a path that does not contain spaces, for example:

C:\WebClient\
Perform these steps when installing vSphere Web Client on a drive other than C:\:

  1. Click Start > Run and enter cmd and click OK on the server running the vSphere Web Client.
  2. Run this command to create a symbolic link to be used by registry:

    mklink /d Drive_Letter:\VWC "Drive_Letter:\Program Files\VMware\Infrastructure\vSphereWebClient"

  3. Click Start > Run and type regedit and click OK.

    Note: Create a backup of the registry prior to making changes.

  4. Navigate to:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vspherewebclientsvc\

    1. Right-click ImagePath and select Modify.
    2. Enter this path:

      "Drive_Letter:\VWC\server\bin\service\bin\wrapper.exe" -s "Drive_Letter:\vwc\server\bin\service\conf\wrapper.conf" "set.default.SERVER_HOME=Drive_Letter:\vwc\server" set.default.JMX_Port=9875

  5. Press OK.
  6. Click Start > Run and type services.msc and press OK.
  7. Restart the VMware vSphere Web Client service.
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BoneTrader
Enthusiast
Enthusiast

does this problem occur on more then one client? have you tried different browsers? Is your Flash up to Date?

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tdubb123
Expert
Expert

is this a known issue with vsphere 6.0?

I restarted web management service and took a while to start back up but now it seems ok.

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