VMware Cloud Community
Zack_1
Contributor
Contributor
‎09-04-2017 09:26 AM

ESXi 6.5.0 cannot import OVA - unsupported hardware family 'virtualbox-2.2'

We want to import an OVA image to ESXi, however, the import failed, because of this error message:

unsupported hardware family 'virtualbox-2.2'

pic_5.jpg

How can we successfully import it?

3 Replies
a_p_
Leadership
Leadership
‎09-04-2017 11:21 AM

Welcome to the Community,

options which should work are to either use the command line tool "ovftool" which provides a relax (--lax) option, or to extract the files from the OVA package, and edit the following line in the OVF file, e.g.

<vssd:VirtualSystemType>vmx-13</vssd:VirtualSystemType>

André

Zack_1
Contributor
Contributor
‎09-05-2017 08:52 AM

Okay, what I have done now, is following:

I used the ovftool with the --lax option and then removed.

Then I adjusted also the name like you said and made the soundcard optional.

However, I have for unknown reason no network adapter, when starting the server.

ifconfig.png

eth0 is missing. What can I do to fix this?

here my OVF file:

<?xml version="1.0" encoding="UTF-8"?>
<Envelope ovf:version="1.0" xml:lang="en-US" xmlns="http://schemas.dmtf.org/ovf/envelope/1" xmlns:ovf="http://schemas.dmtf.org/ovf/envelope/1" xmlns:rasd="http://schemas.dmtf.org/wbem/wscim/1/cim-schema/2/CIM_ResourceAllocationSettingData" xmlns:vbox="http://www.virtualbox.org/ovf/machine" xmlns:vmw="http://www.vmware.com/schema/ovf" xmlns:vssd="http://schemas.dmtf.org/wbem/wscim/1/cim-schema/2/CIM_VirtualSystemSettingData" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <References>
    <File ovf:href="destination2-disk1.vmdk" ovf:id="file1" ovf:size="930324480"/>
  </References>
  <DiskSection>
    <Info>List of the virtual disks used in the package</Info>
    <Disk ovf:capacity="8" ovf:capacityAllocationUnits="byte * 2^30" ovf:diskId="vmdisk2" ovf:fileRef="file1" ovf:format="http://www.vmware.com/interfaces/specifications/vmdk.html#streamOptimized" ovf:populatedSize="3962568704" vbox:uuid="addda946-57e8-497c-af5a-8859a73640f3"/>
  </DiskSection>
  <NetworkSection>
    <Info>Logical networks used in the package</Info>
    <Network ovf:name="Bridged">
      <Description>Logical network used by this appliance.</Description>
    </Network>
  </NetworkSection>
  <VirtualSystem ovf:id="MyApp Server">
    <Info>A virtual machine</Info>
    <ProductSection>
      <Info>Meta-information about the installed software</Info>
      <Product>MyApp Server</Product>
      <Vendor>Xion</Vendor>
      <Version>2.2.7</Version>
    </ProductSection>
    <OperatingSystemSection ovf:id="94">
      <Info>The kind of installed guest operating system</Info>
      <Description>Ubuntu_64</Description>
      <vbox:OSType ovf:required="false">Ubuntu_64</vbox:OSType>
    </OperatingSystemSection>
    <VirtualHardwareSection>
      <Info>Virtual hardware requirements for a virtual machine</Info>
      <System>
        <vssd:ElementName>Virtual Hardware Family</vssd:ElementName>
        <vssd:InstanceID>0</vssd:InstanceID>
        <vssd:VirtualSystemIdentifier>MyApp Server</vssd:VirtualSystemIdentifier>
        <vssd:VirtualSystemType>vmx-07</vssd:VirtualSystemType>
      </System>
      <Item>
        <rasd:Caption>1 virtual CPU</rasd:Caption>
        <rasd:Description>Number of virtual CPUs</rasd:Description>
        <rasd:ElementName>1 virtual CPU</rasd:ElementName>
        <rasd:InstanceID>1</rasd:InstanceID>
        <rasd:ResourceType>3</rasd:ResourceType>
        <rasd:VirtualQuantity>1</rasd:VirtualQuantity>
      </Item>
      <Item>
        <rasd:AllocationUnits>MegaBytes</rasd:AllocationUnits>
        <rasd:Caption>1024 MB of memory</rasd:Caption>
        <rasd:Description>Memory Size</rasd:Description>
        <rasd:ElementName>1024 MB of memory</rasd:ElementName>
        <rasd:InstanceID>2</rasd:InstanceID>
        <rasd:ResourceType>4</rasd:ResourceType>
        <rasd:VirtualQuantity>1024</rasd:VirtualQuantity>
      </Item>
      <Item>
        <rasd:Address>0</rasd:Address>
        <rasd:Caption>ideController0</rasd:Caption>
        <rasd:Description>IDE Controller</rasd:Description>
        <rasd:ElementName>ideController0</rasd:ElementName>
        <rasd:InstanceID>3</rasd:InstanceID>
        <rasd:ResourceSubType>PIIX4</rasd:ResourceSubType>
        <rasd:ResourceType>5</rasd:ResourceType>
      </Item>
      <Item>
        <rasd:Address>1</rasd:Address>
        <rasd:Caption>ideController1</rasd:Caption>
        <rasd:Description>IDE Controller</rasd:Description>
        <rasd:ElementName>ideController1</rasd:ElementName>
        <rasd:InstanceID>4</rasd:InstanceID>
        <rasd:ResourceSubType>PIIX4</rasd:ResourceSubType>
        <rasd:ResourceType>5</rasd:ResourceType>
      </Item>
      <Item>
        <rasd:Address>0</rasd:Address>
        <rasd:Caption>SCSIController</rasd:Caption>
        <rasd:Description>SCSI Controller</rasd:Description>
        <rasd:ElementName>SCSIController</rasd:ElementName>
        <rasd:InstanceID>5</rasd:InstanceID>
        <rasd:ResourceSubType>lsilogic</rasd:ResourceSubType>
        <rasd:ResourceType>6</rasd:ResourceType>
        </Item>
      <Item>
        <rasd:Address>0</rasd:Address>
        <rasd:Caption>usb</rasd:Caption>
        <rasd:Description>USB Controller</rasd:Description>
        <rasd:ElementName>usb</rasd:ElementName>
        <rasd:InstanceID>6</rasd:InstanceID>
        <rasd:ResourceType>23</rasd:ResourceType>
      </Item>
      <Item ovf:required="false">
        <rasd:AddressOnParent>3</rasd:AddressOnParent>
        <rasd:AutomaticAllocation>false</rasd:AutomaticAllocation>
        <rasd:Caption>sound</rasd:Caption>
        <rasd:Description>Sound Card</rasd:Description>
        <rasd:ElementName>sound</rasd:ElementName>
        <rasd:InstanceID>7</rasd:InstanceID>
        <rasd:ResourceSubType>ensoniq1371</rasd:ResourceSubType>
        <rasd:ResourceType>35</rasd:ResourceType>
      </Item>
      <Item>
        <rasd:AddressOnParent>0</rasd:AddressOnParent>
        <rasd:AutomaticAllocation>true</rasd:AutomaticAllocation>
        <rasd:Caption>cdrom1</rasd:Caption>
        <rasd:Description>CD-ROM Drive</rasd:Description>
        <rasd:ElementName>cdrom1</rasd:ElementName>
        <rasd:InstanceID>8</rasd:InstanceID>
        <rasd:Parent>4</rasd:Parent>
        <rasd:ResourceType>15</rasd:ResourceType>
      </Item>
      <Item>
        <rasd:AddressOnParent>0</rasd:AddressOnParent>
        <rasd:Caption>disk2</rasd:Caption>
        <rasd:Description>Disk Image</rasd:Description>
        <rasd:ElementName>disk2</rasd:ElementName>
        <rasd:HostResource>/disk/vmdisk2</rasd:HostResource>
        <rasd:InstanceID>9</rasd:InstanceID>
        <rasd:Parent>5</rasd:Parent>
        <rasd:ResourceType>17</rasd:ResourceType>
      </Item>
      <Item>
        <rasd:AutomaticAllocation>true</rasd:AutomaticAllocation>
        <rasd:Caption>Ethernet adapter on &apos;Bridged&apos;</rasd:Caption>
        <rasd:Connection>Bridged</rasd:Connection>
        <rasd:ElementName>Ethernet adapter on &apos;Bridged&apos;</rasd:ElementName>
        <rasd:InstanceID>10</rasd:InstanceID>
        <rasd:ResourceSubType>E1000</rasd:ResourceSubType>
        <rasd:ResourceType>10</rasd:ResourceType>
      </Item>
    </VirtualHardwareSection>
    <vbox:Machine OSType="Ubuntu_64" lastStateChange="2017-05-15T14:42:16Z" name="MyApp-server-3_1" ovf:required="false" snapshotFolder="Snapshots" uuid="{8dcc1d82-52b4-4bbf-af56-97e40a487d10}" version="1.16-windows">
      <ovf:Info>Complete VirtualBox machine configuration in VirtualBox format</ovf:Info>
      <ExtraData>
        <ExtraDataItem name="GUI/LastCloseAction" value="Shutdown"/>
        <ExtraDataItem name="GUI/LastNormalWindowPosition" value="992,350,800,642"/>
        <ExtraDataItem name="GUI/RestrictedRuntimeDevicesMenuActions" value="HardDrives"/>
        <ExtraDataItem name="GUI/RestrictedRuntimeMachineMenuActions" value="SaveState,PowerOff"/>
        <ExtraDataItem name="GUI/StatusBar/IndicatorOrder" value="HardDisks,OpticalDisks,FloppyDisks,Network,USB,SharedFolders,Display,VideoCapture,Features,Mouse,Keyboard"/>
      </ExtraData>
      <Hardware>
        <CPU>
          <PAE enabled="false"/>
          <LongMode enabled="true"/>
          <X2APIC enabled="true"/>
          <HardwareVirtExLargePages enabled="true"/>
        </CPU>
        <Memory RAMSize="1024"/>
        <HID Pointing="USBTablet"/>
        <Display VRAMSize="16"/>
        <BIOS>
          <IOAPIC enabled="true"/>
        </BIOS>
        <USB>
          <Controllers>
            <Controller name="OHCI" type="OHCI"/>
          </Controllers>
        </USB>
        <Network>
          <Adapter MACAddress="0800273AC32E" enabled="true" slot="0" type="82540EM">
            <DisabledModes>
              <InternalNetwork name="intnet"/>
              <NATNetwork name="NatNetwork"/>
            </DisabledModes>
            <BridgedInterface name="Intel(R) Ethernet Connection (2) I219-V"/>
          </Adapter>
          <Adapter MACAddress="0800279397BD" slot="1" type="82540EM">
            <DisabledModes>
              <InternalNetwork name="intnet"/>
              <NATNetwork name="NatNetwork"/>
            </DisabledModes>
            <NAT/>
          </Adapter>
          <Adapter slot="2" type="82540EM"/>
          <Adapter slot="3" type="82540EM"/>
          <Adapter slot="4" type="82540EM"/>
          <Adapter slot="5" type="82540EM"/>
          <Adapter slot="6" type="82540EM"/>
          <Adapter slot="7" type="82540EM"/>
        </Network>
        <LPT>
          <Port IOBase="0x378" IRQ="7" enabled="false" slot="1"/>
        </LPT>
        <AudioAdapter codec="AD1980" driver="DirectSound" enabled="true"/>
        <RTC localOrUTC="UTC"/>
        <GuestProperties>
          <GuestProperty flags="" name="/VirtualBox/HostInfo/GUI/LanguageID" timestamp="1494859152412054700" value="de_DE"/>
        </GuestProperties>
      </Hardware>
      <StorageControllers>
        <StorageController Bootable="true" PortCount="2" name="IDE" type="PIIX4" useHostIOCache="true">
          <AttachedDevice device="0" hotpluggable="false" passthrough="false" port="1" type="DVD"/>
        </StorageController>
        <StorageController Bootable="true" IDE0MasterEmulationPort="0" IDE0SlaveEmulationPort="1" IDE1MasterEmulationPort="2" IDE1SlaveEmulationPort="3" PortCount="1" name="SATA" type="AHCI" useHostIOCache="false">
          <AttachedDevice device="0" hotpluggable="false" port="0" type="HardDisk">
            <Image uuid="{addda946-57e8-497c-af5a-8859a73640f3}"/>
          </AttachedDevice>
        </StorageController>
      </StorageControllers>
      <Groups>
        <Group name="/MyApp Servers"/>
      </Groups>
    </vbox:Machine>
  </VirtualSystem>
</Envelope>
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a_p_
Leadership
Leadership
‎09-05-2017 11:08 AM

I'd actually go ahead, and edit/adjust the VM's settings after deploying it, i.e. remove any non-working network adapters and add new ones. Before you do this, make sure that the correct Guest OS is selected in the VM's settings. This way the wizard should add a supported virtual network adapter.

André

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