We updated vSphere from 5.5 by 6.0, and then began to update vmware tools. On machines with the domain controller role old tools have been removed and new ones are installed incorrectly.I found the KB http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=211447..., but it does not apply to domain controllers. If someone knows what could be the matter prompt.
hi,
Can you post the error you are getting
regards
rj
Hello NDom,
Hope you followed the general steps of upgrading vmware tools "VMware KB: General VMware Tools installation instructions" if yes than kindly share the exact error message or screenshot in order to simplify statement "it does not apply to domain controllers.?".
Rgds
Kanishk
Logs:vmmsi.log
Property(C): VersionHandler = 5.00
Property(C): UILevel = 5
Property(C): ACTION = INSTALL
Property(C): EXECUTEACTION = INSTALL
Property(C): ROOTDRIVE = C:\
Property(C): CostingComplete = 1
Property(C): SourcedirProduct = {FFEE8F60-D12A-4EE6-8DCD-4377DE3D2D33}
Property(C): OutOfDiskSpace = 0
Property(C): OutOfNoRbDiskSpace = 0
Property(C): PrimaryVolumeSpaceAvailable = 0
Property(C): PrimaryVolumeSpaceRequired = 0
Property(C): PrimaryVolumeSpaceRemaining = 0
Property(C): INSTALLLEVEL = 3
=== Logging stopped: 15.07.2015 10:32:58 ===
MSI (c) (BC:10) [10:32:58:512]: Note: 1: 1708
MSI (c) (BC:10) [10:32:58:512]: Product: VMware Tools -- Installation failed.
MSI (c) (BC:10) [10:32:58:512]: Windows Installer installed the product. Product Name: VMware Tools. Product Version: 9.10.1.2791197. Product Language: 1033. Manufacturer: VMware, Inc.. Installation success or error status: 1603.
MSI (c) (BC:10) [10:32:58:512]: Grabbed execution mutex.
MSI (c) (BC:10) [10:32:58:512]: Cleaning up uninstalled install packages, if any exist
MSI (c) (BC:10) [10:32:58:512]: MainEngineThread is returning 1603
vminst.log
2015-07-15 10:32:58| BootStrapper-build-2791197| InstallProduct() returned: 1603
2015-07-15 10:32:58| BootStrapper-build-2791197| Util_NeedReboot: Checking if we need to reboot
2015-07-15 10:32:58| BootStrapper-build-2791197| Did not find file/directory: "C:\Users\admin\AppData\Local\Temp\\vmreboot.tmp"
2015-07-15 10:32:58| BootStrapper-build-2791197| The reboot file does not exist
2015-07-15 10:32:58| BootStrapper-build-2791197| Did not find file/directory: "C:\Users\admin\AppData\Local\Temp\\vmwareboot.tmp"
2015-07-15 10:32:58| BootStrapper-build-2791197| The reboot file does not exist
2015-07-15 10:32:58| BootStrapper-build-2791197| Util_GetKeyValueString(HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\NeedReboot\Components) = "ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall;ps2MouseInstall;ps2MouseUninstall"
2015-07-15 10:32:58| BootStrapper-build-2791197| Util_NeedReboot: Reboot required!
2015-07-15 10:32:58| BootStrapper-build-2791197| Returned to [C:\temp\VMware-tools-windows-9.10.1-2791197]
2015-07-15 10:32:58| BootStrapper-build-2791197| Cleaning up temp dir "C:\Users\admin\AppData\Local\Temp\{FFEE8F60-D12A-4EE6-8DCD-4377DE3D2D33}~setup\"
2015-07-15 10:32:58| BootStrapper-build-2791197| Deleting [C:\Users\admin\AppData\Local\Temp\{FFEE8F60-D12A-4EE6-8DCD-4377DE3D2D33}~setup\]
2015-07-15 10:32:58| BootStrapper-build-2791197| Sending rpc command 'info-set guestinfo.toolsInstallErrCode 1603' to the host
2015-07-15 10:32:58| BootStrapper-build-2791197| Rpci: Sending request='info-set guestinfo.toolsInstallErrCode 1603'
2015-07-15 10:32:58| BootStrapper-build-2791197| Rpci: Sent request='info-set guestinfo.toolsInstallErrCode 1603', reply='', len=0, status=1
2015-07-15 10:32:58| BootStrapper-build-2791197| Sending rpc command 'toolinstall.installerActive 0' to the host
2015-07-15 10:32:58| BootStrapper-build-2791197| Rpci: Sending request='toolinstall.installerActive 0'
2015-07-15 10:32:58| BootStrapper-build-2791197| Rpci: Sent request='toolinstall.installerActive 0', reply='Unknown command', len=15, status=0
2015-07-15 10:32:58| BootStrapper-build-2791197| Failed to send rpc command 'toolinstall.installerActive 0'
2015-07-15 10:32:58| BootStrapper-build-2791197| Setup exit code is: 1603
2015-07-15 10:32:58| BootStrapper-build-2791197| End Logging
Hi Ndom,
Going with the error message i tried to locate some reference kb articles for the error 1603 (VMware tools setup wizard ended prematurely) VMware KB: Installing or Upgrading VMware Tools version 9.10.0 (ESXi 6.0GA) on a Dutch version of Wi... moreover the KB i shared is for the issue which occurs in Dutch Windows 2008 R2 server wherein VMware Tools installer is unable to find the everyone group on the Dutch Windows 2008 R2 server.
Rgds
Kanishk
the server is a domain controller and does not contain groups
on a server with AD wile install tolls from version 5.5 U2
did you run the vmware upgrade as administrator?.if not try to upgrade by login as administrator.
Hello,
this might be due to some patch that was installed recently to need a reboot before VMware Tools can be successfully installed, according to the line below:
2015-07-15 10:32:58| BootStrapper-build-2791197| Util_NeedReboot: Reboot required!
If not, the error's description states: "This is a generic installer error that could be due to not being able to overwrite previously installed components or being unable to load the drivers" - try running a cleanup for all leftover components of the old VMware Tools.
Refer here for more info: Troubleshoot the error 1603 “Fatal Error During Installation”
Good luck!
hi
i have the same problème as youwith my domain controller are you found a solution for your problem? can you please tell me how can i install the vmware tools in vm 2008r2 Domain controller
thanks
Same problem here.. Did anyone found a solution ?