I receive the following error message when trying to retrieve the remote access groups in Horizon 8.1.0 build - 17351278.
2021-03-08T04:29:43.025-06:00 ERROR (08C8-1DB8) <ajp-nio-127.0.0.1-8009-exec-3> [RestApiServlet] Unexpected fault:(vdi.fault.EntityNotFound) {
errorMessage = {#AD_USER_OR_GROUP_NOT_FOUND#} Could not find user or group in AD,
id = (vdi.EntityId) {
dynamicType = null,
dynamicProperty = null,
id = UserOrGroup/Uy0xLTUtMjEtMzg5NDk2NzgyMy0xNzUxNDI3MDA5LTI3NDI0NjQ5NzYtMTc2OA
I've searched all over and cannot find this entry anywhere.
Anyone seen anything like this or know how to remove all of the defined remote access users so I can add them back in?
Hello,I had a same problem last week,and I solved it.The question is you deleted a domain user or group in AD when the “remote control” function assigned this user or group.I think this is bug.
The solution steps are as follows:
1 At First,I see "id = UserOrGroup/Uy0xLTUtMjEtMzg5NDk2NzgyMy0xNzUxNDI3MDA5LTI3NDI0NjQ5NzYtMTc2OA" in your log.
2 According to this error report,it should be that a user or group could not be found in the connection server
3 Through the relevant transcoding tools,covert "Uy0xLTUtMjEtMzg5NDk2NzgyMy0xNzUxNDI3MDA5LTI3NDI0NjQ5NzYtMTc2OA" to "S-1-5-21-3894967823-1751427009-2742464976-1768"
4 You need to delete this user or group from connection server ADAM database(It is recommended that you take a backup or snapshot before operation)
After the operation is complete,verify that the environment is back to normal.
Thank you!
Hello,I had a same problem last week,and I solved it.The question is you deleted a domain user or group in AD when the “remote control” function assigned this user or group.I think this is bug.
The solution steps are as follows:
1 At First,I see "id = UserOrGroup/Uy0xLTUtMjEtMzg5NDk2NzgyMy0xNzUxNDI3MDA5LTI3NDI0NjQ5NzYtMTc2OA" in your log.
2 According to this error report,it should be that a user or group could not be found in the connection server
3 Through the relevant transcoding tools,covert "Uy0xLTUtMjEtMzg5NDk2NzgyMy0xNzUxNDI3MDA5LTI3NDI0NjQ5NzYtMTc2OA" to "S-1-5-21-3894967823-1751427009-2742464976-1768"
4 You need to delete this user or group from connection server ADAM database(It is recommended that you take a backup or snapshot before operation)
After the operation is complete,verify that the environment is back to normal.
Thank you!
Thanks for the info Chenddd. I found the SID in the ForeignSecurityPricipals like you stated and deleted. I also found a broken SID in the OU=Properties,OU=Global,CN=ExternalGatewayAccessUsers.
Once I deleted the users from both spots I was able to get the admin console to display properly.
Hello. Could anybody give a sample of relevant transcoding tool which converts ID to SID?
Hi,
The link for the transcoder below doesn't work in that I enter the ID and it comes back "invalid input". Is there any other way of converting the ID to SID?
JD
You can give me your ID and I will try the conversion for you
Dear Sir/Madam
we are looking for SID from EntityID would you please convert it for us?
Uy0xLTUtMjEtMzEzMjEzMTYyLTE2NzM2NzY4NDQtMjE1NDE2OTU0OS0zMzg4OQ
S-1-5-21-313213162-1673676844-2154169549-33889
Thanks .
Sorry We have The same Problem in other VDI, would you please convert it for us?
Uy0xLTUtMjEtMjg4MjM4OTkwMi0zNjg0MzAzMDE0LTQwNDEyOTg0OTQtOTEzODg
S-1-5-21-2882389902-3684303014-4041298494-91388
I am So sorry, This Time I Find Other Object in My log:
Uy0xLTUtMjEtMjg4MjM4OTkwMi0zNjg0MzAzMDE0LTQwNDEyOTg0OTQtOTI1OTk
Uy0xLTUtMjEtMjg4MjM4OTkwMi0zNjg0MzAzMDE0LTQwNDEyOTg0OTQtOTI1OTk
S-1-5-21-2882389902-3684303014-4041298494-92599
Use this link to do the conversion:-
Thanks, this URL is very useful.
What log are you finding that entry in? You mentioned, "At First,I see "id = UserOrGroup/Uy0xLTUtMjEtMzg5NDk2NzgyMy0xNzUxNDI3MDA5LTI3NDI0NjQ5NzYtMTc2OA" in your log."