VDI, connections lost after 10-60 sec when using RDP

[benktnp]

When we using Win7 Home Premium 64b and Dell XPS studio 8100 as a client we get message connection lost, connection time out or just a black screen.  Other client combination works fine.  Do other ones out there experience same problem or have a solution for this one?

[mittim12]

Welcome to the forums.  Have you had a chance to look over the logs?  If you take the View client out of the equation can you RDP directly into the VDI machine?

[benktnp]

I have tried to RDP directly into the VDI machine and that worked  fine.  I have looked to the logs, but I can’t find anything on the problem,  is there any particular log I should look to?

I tried to reset the VDI machine, first time I logged on after reset the log on was success full and I could work on the machine for 2-3 minutes before the machine hung.