Re: Help with vcb insanity... - VMware Technology Network VMTN

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Hi We just installed ESX and running some tests and having problem with VCB. Did some searches on the net but still coming up short. Hope you guys can give m a hand.

Current setup..ESX 3.5.0, Virtual Center 2.5 -physical server, VCB 3.5 installed on VC, iSCSI san.

Running a full vm backup is fine, no probem at all. The problem is with the -t file option. It doesn't seem to mount the vol and it just sits there. Here is the log (-L 6)

vcbmounter -h vircenter -u user -p password -a ipaddr:vm.domain.com -r d:\mnt -t file -m san -L 6

A certificate in the host's chain is based on an untrusted root.

SSLVerifyIsEnabled: failed to

read registry value. Assuming verification is disabled. LastError = 0

SSLVerifyCertAgainstSystemStor

e: Certificate verification is disabled, so connection will proceed despite the error

Received soap response from : retrieveContent

Connected using API Namespace vim25.

Authenticating user vcbuser

Sending soap request to : login

Received soap response from : login

Logged in!

Performing SearchIndex find.

Sending soap request to : retrieveContent

Received soap response from : retrieveContent

Sending soap request to : findByIp

Received soap response from : findByIp

Got VM MoRef

Got access method

Got coordinator object

Attempting data access.

Creating mount directory

Sending soap request to : GetSummary

Received soap response from : GetSummary

Sending soap request to : GetSnapshot

No snapshot info for this VM, nothing to do.

Creating snapshot

Sending soap request to : createSnapshot

Received soap response from : createSnapshot

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Sending soap request to : GetInfo

Received soap response from : GetInfo

Snapshot created, ID: snapshot-100

Mount operation created snapshot.

Sending soap request to : GetConfig

Received soap response from : GetConfig

Sending soap request to : GetLayout

Received soap response from : GetLayout

Found a device: vim.vm.device.VirtualLsiLogicController

Found a device: vim.vm.device.VirtualDisk

Found a device: vim.vm.device.VirtualLsiLogicController

Found a device: vim.vm.device.VirtualDisk

Sending soap request to : GetConfig

Received soap response from : GetConfig

Mount operation obtained backup info.

it doens't do more after that.. i did notice a snapshot is created. a folder is created with the unmount.dat file only, nothing more.

Thanks in advance!!

F

11 Replies

Hello FT5508,

maybe this helps.. i tested vcb on a windows 2003 R2 server. This was not properly working. After i upgraded to ESX 3.5 Update 1 and VirtualCenter 2.5 Update 1 my problems disappeared.

I know it may sound very stupid, but make sure you have all the LUNs presented to the VCB server as well.

I've seen this at a customers environment, it actually made the snapshot and created unmount.dat AND copied log-files and such, without the VCB server having the LUNs presented. As soon as we presented the LUNs to the server, everything worked as a charm.

Cheers!

Hi there,

I know it may sound very stupid, but make sure the LUNs are presented to the VCB server. I have seen a similar situation at one customers site where the logfiles and unmount.dat and smaller files were created (also the snapshot was made and removed directly), for that customer it was easy enough to solve.. Just presented the LUNs to the VCB server and it was working like a charm.

Cheers!

Hi there,

Check to make sure you have the LUNs presented to the VCB server, I've seen a similar situation where a customer didn't have the LUNs presented to the VCB server. As soon as I presented the LUNs to the server it was working like a charm.

Cheers!

Hi there,

Check to make sure you have the LUNs presented to the VCB server, I've seen a similar situation where a customer didn't have the LUNs presented to the VCB server. As soon as I presented the LUNs to the server it was working like a charm.

Cheers!

Hi there,

Check to make sure you have the LUNs presented to the VCB server, I've seen a similar situation where a customer didn't have the LUNs presented to the VCB server. As soon as I presented the LUNs to the server it was working like a charm.

Cheers!

test

Thank you for the suggestions. I'll give vcb another shot once I fix HA/DRS/VMotion.

FT

What is the guest VM that you are trying to backup? VCB will only allow file level on windows guests, so I hope that is what you are trying to do.

-KjB

vExpert/VCP/VCAP vmwise.com / @vmwise -KjB

Yup.. these are Windows Server 03 32bit machines..

Restart the mount service and verify your permissions are correct. Then make sure disk manager can see the disks, and then try to backup file level.

-KjB

vExpert/VCP/VCAP vmwise.com / @vmwise -KjB