VMware Cloud Community
yaoruisheng
Contributor
Contributor

Windows installation hangs Up,fix it,then get an error code 31 in Device Manager

There is a problem  when  installing Windows 2008 SP2.

1、 Windows setup hangs up in "complete installation" stage, fix it as the follow link Windows 7 stalls at “Completing installation” phase - Microsoft Community  .

2、After entering the system interface, no network is found. Open the device manager and see that there are three network adapters. The first adapter displays the yellow exclamation mark. The second, third network adapters show that the network is not inserted.

S81008-20501749.jpg

the image shows that "This device is not working properly because windows cannot load the drivers required for this device. (Code 31)"

3、Download and install the driver from Intel official website is still unable to solve the problem.

4、Ubuntu/centos can be installed and used properly.

How to solve the problem?

Sorry for my poor english.

0 Kudos
2 Replies
RickVerstegen
Expert
Expert

Is this a physical Windows machine or a virtual machine running on vSphere?

Was I helpful? Give a kudo for appreciation!
Blog: https://rickverstegen84.wordpress.com/
Twitter: https://twitter.com/verstegenrick
0 Kudos
yaoruisheng
Contributor
Contributor

It's a vps ,and it chooses VMware as a Hypervisor.

0 Kudos