I have a ipad that is properly fetched from Apple into Airwatch.
When I wipe the device it says it's about to be managed by my organisation. However, no agent or catalog app is installed.
When I go into IOS settings it still says that it is managed but I have no profiles installed. Consulting the Device Event Log in Airwatch shows me that everything has been requested but there's a warning message ' Break MDM Confirmed' . What is this?
Thank you for all suggestions.
I disabled Compromise Detection. Deleted device from Airwatch. Unassigned it in Apple School Manager. Synced Airwatch and did a thorough search to make sure it was gone from AW.
I then reassigned it in ASM and synced it to AW. It appeared with status Registered.
Erased all content and settings. Device entered the normal enrollment process. For a few seconds the status changed to Enrolled but swiftly changed to Unenrolled. Same as before.
No Apps or Profiles are installed. Event Log shows several requests to install Apps and Profiles and nothing happens on the device since MDM breaks.
We are having the same issue at this moment with AW 9.6.0.8.
' We are having a lot of devices automatically unenroll themselves. When we look in the troubleshooting logs for those devices it says that the BreakMDM was issued by the Sysadmin! We have not issued this command to any devices, sent a wipe or similar. None of our compliance policies are set to automatically unenroll a device. This has been happening for a number of weeks and we are no close to resolving this issue.'
We are seeing it again but just on one device at this time. We are using version 2001 HF28. Of course it had to be on a VIP's device. I am currently in the process of upgrading to latest version on AirWatch so lets hope it fixes the unsolved issue. Today is 7-12-2021