Has anyone seen the following error when setting up on-prem ENSv2? I'm not sure if this is a response from the CNS server out at VMware or if the unauthorized response is coming from one of my servers. This event is generating from the ReSubscriptionMechanism.log.
Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification
Call to Notification
Cloud failed for user :
2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g
Status : ProtocolError :: System.Net.WebException:
The remote server returned an error: (401) Unauthorized.
Here are more logs:
2019/01/31 20:07:09.601 DS1 (25) Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification SendNotification Response : Unauthorized for user: 2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g from Notification Cloud
2019/01/31 20:07:09.601 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification User Id:[Ready to send re-subscribe notification to user [{0}]] 2b79868f23e5790e9366acadb09dd75e25c30b44db064b509eb75f8f2e65799c
2019/01/31 20:07:09.601 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.CreateWebRequest CNS Url : [https://cns.awmdm.com/nws/notify/apns]
2019/01/31 20:07:09.601 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.CertificateHelper.ComputeCmsSignature Signing URL [/nws/notify/apns] with Cert [CN=AW Cloud Notification - Global]
2019/01/31 20:07:09.617 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.ComposePushNotification User Id:[Payload ready for User [{0}]] 2b79868f23e5790e9366acadb09dd75e25c30b44db064b509eb75f8f2e65799c
2019/01/31 20:07:10.039 DS1 (25) Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification Call to Notification Cloud failed for user : 2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g Status : ProtocolError :: System.Net.WebException: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at ReSubscriptionMechanism.BusinessImpl.ProcessNotification._ReadResponseAsync(IAsyncResult asyncResult) at System.Net.LazyAsyncResult.Complete(IntPtr userToken) at System.Net.ContextAwareResult.CaptureOrComplete(ExecutionContext& cachedContext, Boolean returnContext) at System.Net.ContextAwareResult.FinishPostingAsyncOp() at System.Net.HttpWebRequest.BeginGetResponse(AsyncCallback callback, Object state) at ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification(UserInfo user, NotificationServiceType notificationServiceType)
2019/01/31 20:07:10.039 DS1 (25) Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification SendNotification Response : Unauthorized for user: 2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g from Notification Cloud
2019/01/31 20:07:10.039 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification User Id:[Ready to send re-subscribe notification to user [{0}]] 2b79868f23e5790e9366acadb09dd75e25c30b44db064b509eb75f8f2e65799c
2019/01/31 20:07:10.039 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.CreateWebRequest CNS Url : [https://cns.awmdm.com/nws/notify/apns]
2019/01/31 20:07:10.055 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.CertificateHelper.ComputeCmsSignature Signing URL [/nws/notify/apns] with Cert [CN=AW Cloud Notification - Global]
2019/01/31 20:07:10.055 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.ComposePushNotification User Id:[Payload ready for User [{0}]] 2b79868f23e5790e9366acadb09dd75e25c30b44db064b509eb75f8f2e65799c
2019/01/31 20:07:10.523 DS1 (25) Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification Call to Notification Cloud failed for user : 2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g Status : ProtocolError :: System.Net.WebException: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at ReSubscriptionMechanism.BusinessImpl.ProcessNotification._ReadResponseAsync(IAsyncResult asyncResult) at System.Net.LazyAsyncResult.Complete(IntPtr userToken) at System.Net.ContextAwareResult.CaptureOrComplete(ExecutionContext& cachedContext, Boolean returnContext) at System.Net.ContextAwareResult.FinishPostingAsyncOp() at System.Net.HttpWebRequest.BeginGetResponse(AsyncCallback callback, Object state) at ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification(UserInfo user, NotificationServiceType notificationServiceType)
2019/01/31 20:07:10.523 DS1 (25) Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification SendNotification Response : Unauthorized for user: 2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g from Notification Cloud
2019/01/31 20:07:10.539 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification User Id:[Ready to send re-subscribe notification to user [{0}]] 2b79868f23e5790e9366acadb09dd75e25c30b44db064b509eb75f8f2e65799c
2019/01/31 20:07:10.539 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.CreateWebRequest CNS Url : [https://cns.awmdm.com/nws/notify/apns]
2019/01/31 20:07:10.539 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.CertificateHelper.ComputeCmsSignature Signing URL [/nws/notify/apns] with Cert [CN=AW Cloud Notification - Global]
2019/01/31 20:07:10.539 DS1 (25) Debug ReSubscriptionMechanism.BusinessImpl.ProcessNotification.ComposePushNotification User Id:[Payload ready for User [{0}]] 2b79868f23e5790e9366acadb09dd75e25c30b44db064b509eb75f8f2e65799c
2019/01/31 20:07:10.867 DS1 (25) Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification Call to Notification Cloud failed for user : 2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g Status : ProtocolError :: System.Net.WebException: The remote server returned an error: (401) Unauthorized. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) at ReSubscriptionMechanism.BusinessImpl.ProcessNotification._ReadResponseAsync(IAsyncResult asyncResult) at System.Net.LazyAsyncResult.Complete(IntPtr userToken) at System.Net.ContextAwareResult.CaptureOrComplete(ExecutionContext& cachedContext, Boolean returnContext) at System.Net.ContextAwareResult.FinishPostingAsyncOp() at System.Net.HttpWebRequest.BeginGetResponse(AsyncCallback callback, Object state) at ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification(UserInfo user, NotificationServiceType notificationServiceType)
2019/01/31 20:07:10.867 DS1 (25) Error ReSubscriptionMechanism.BusinessImpl.ProcessNotification.SendNotification SendNotification Response : Unauthorized for user: 2b72368f23w5740e9366acadb09dd55e25c30b44dg064b5097b75f8f2e62299g from Notification Cloud
2019/01/31 20:07:10.867 DS1 (25) Info ReSubscriptionMechanism.ReSubscriptionMechanismService.ReSubscribeTrigger Scheduling Re-subscription Mechanism at [1/31/2019 8:07:10 PM]
I have a case open. Was told to purchase Professional Services.