VMware Workspace ONE Community
chrys80
Contributor
Contributor
‎04-05-2023 11:09 AM

Hub App not displaying username

Anyone experiencing the Hub App not showing the account/username after device enrollment.  Device appears to be communicating to Workspace One console and information appears correct within the console, just the Hub App not displaying.

 

Version of Workspace One 23.03.Hub Account Name MissingHub Account Name Missing

 

 

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3 Replies
psiwi1
Enthusiast
Enthusiast
‎04-05-2023 06:17 PM

Ensure appropriate SDK profile is selected

 

Settings > Apple > Apple iOS > Intelligent Hub Settings

 

 

chrys80
Contributor
Contributor
‎04-06-2023 06:31 AM

thank you for the response.  I have verified that profile is selected.  what is strange is that in only effects new enrollments into WS1

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ogushia
Hot Shot
Hot Shot
‎04-06-2023 07:09 AM

Hi,

Although not directly related to this issue, Hub 23.03 seems to contain a bug related to enrollemt.

https://kb.vmware.com/s/article/91684


If you used Hub 23.03, it may help to try a newer version Hub(23.03.1).

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