'Invalid work setup code' when trying to use afw#airwatch identifier

[Nick_Parker]

Hi all,

I'm trying to enroll a Samsung Galaxy XCover 4 to test a few profiles but when I try and enroll the device using the afw#airwatch identifier I am taken to a page with a space to enter a work setup code and an error message that reads ' Invalid work setup code. Try again. Make sure that you enter the setup code your administrator gave you accurately' . I have used this identifier successfully for months without any trouble. Has something changed?

Nick

[LUISALBERTOSOSA]

I have the same problema, some solution?

[LUISALBERTOSOSA · Accepted solution]

try with afw#hub

[Nick_Parker]

Luis, you are a genius, worked perfectly, thank you very much!

[ShaunBinkley]

Yea it changed 2 days ago - https://support.workspaceone.com/articles/360015746473-Updated-Enrollment-Identifier-for-Android-Ent...

[DannyThang]

Thank you!  Was scratching my head on this!

[LukeDC]

Another good reason to subscribe to the forums, and KB's so you don't miss these things.

[Stansfield]

nothing like disruptive branding changes

[61527]

With the amount of other things to take care of, this is just one more twist that I really didn't need. Thanks for the helpful info.

[MEitniear]

Saved my day as well. Thank you!

[AnthonyDoten]

Thank you!

[AnneDeBlois]

Thank you, it really saved us too!

[JasonAlban]

Great post! Really helped us out.