Update vcentre 7.03 to 8

[DoctorDeath]

Helloo.
There was a problem when updating the uplines server from version 7.03 to 8

when trying to update, the root OC password error crashes

After several attempts , the password is lost

I changed the password to another one, reset the number of incorrect passwords.
The time on both servers is correct.

[maksym007]

I would reset password and that's it

[Mortuza1]

resetting password should solve this.

[DoctorDeath]

as I wrote above, I reset the password, and also reset the number of incorrect passwords entered
, and it didn't help

[a_p_]

Maybe I'm missing something, but what is "the uplines server" and the "the root OC password"?

In case you have a complex password with special characters, it may be worth trying to set it to something like "VMware1!" or "Broadcom1!" for the upgrade, to see whether this makes a difference.

André

[williambishop]

As stated above, change password to something with no odd characters. The underline being the devil of all things to put in any naming or password...just don't do it

[DoctorDeath]

I have already changed
the password 10 times without special characters in root cannot be installed

[Abaa0x]

After you reset the password, were you able to access vcenter management page using the root account ? (vcenter:5480)

[DoctorDeath]

access to vcenter:5480 was both before password reset and after password reset

[DoctorDeath · Accepted solution]

managed to defeat the problem.
It can be seen after the previous migration from windows, the path to the root directory became empty for some reason.
helped KB2146205